Senior Product Manager

Springer Nature•Jersey City, NJ

3d•$110,000 - $130,000•Hybrid

About The Position

Springer Nature is seeking a Senior Product Manager with a focus on strategic and customer-focused business development & customer relationship management. This role will bridge the gap between market needs and product strategy for the Pharma Solutions Team. The Senior Product Manager will be responsible for identifying growth opportunities, translating customer insights into product improvements, and fostering long-term partnerships with key accounts. The position emphasizes value creation, market development, and strategic relationship management, all aligned with the product roadmap.

Requirements

Market-oriented thinking
Knowledge of AI impact in Pharma workflows
Customer-centric mindset
Strategic relationship management
Product understanding & value articulation
Analytical and structured working style
Cross-functional collaboration
Ownership and accountability
Bachelor’s or Master’s degree in life sciences, engineering, or a related field
Significant demonstrable skills in business development, product or strategic account management
Product Management skills and an understanding of product-driven organizations
Strong analytical and market research skills
Ability to translate customer needs into structured business and product insights in a fast-moving AI world
Excellent communication and stakeholder management skills
Knowledge of the latest AI developments
Strategic mindset combined with strong execution capabilities
Fluent in English (additional languages are an advantage)
Willingness to travel as required for the role (approximately 15% annually)

Nice To Haves

Ability to liaise with stakeholders across the globe
SN-Collaboration
SN-Drives Results
SN-Market Research
SN-Process & Systems Design
SN-Product Design
SN-Product Development & Delivery
SN-Product Strategy & Execution
SN-Software Engineering & Systems Integration
SN-Strategic Mindset
SN-Tech Savvy

Responsibilities

Identify new market opportunities and customer segments aligned with the product strategy.
Analyze market trends, customer needs, and competitive landscape.
Develop business cases and growth initiatives in close collaboration with Product Management.
Support go-to-market strategies and product launches.
Contribute to pricing, positioning, and value proposition development.
Identify strategic partnerships that enhance product adoption and ecosystem growth.
Build and maintain strong, long-term relationships with key customers and stakeholders.
Act as the interface between customers and the product team.
Deeply understand customer use cases and translate them into product requirements, also powered by AI.
Conduct regular business and performance reviews with strategic accounts.
Identify expansion opportunities (new use cases, additional solutions, upselling aligned with product value).
Monitor customer satisfaction, adoption, and retention metrics.