Senior Product Manager

Humana

1d • $104,000 - $143,000 • Remote

About The Position

The Senior Product Manager Conceives of, develops products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology projects that grow enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and integration of the business products with a special focus on clinical care management and technology solutions. This role is important to translating vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture. The Senior Product Manager will be interface between business and technology, driving transformation and new ideas while maintaining operational thoughtfulness. The Senior Product Manager will partner with an Agile delivery team and partners to foster an environment of continuous delivery and improvement.

Requirements

• Bachelor’s degree with 1+ year(s) experience in clinical management systems or 5+ years of Product Management or Health Informatics experience
• Comprehensive knowledge of all, including, Outlook, and Excel (can perform complex functions)
• Experience communicating complex technical concepts to a variety of audiences in both written and oral forms
• Communicate product updates, milestones, and progress to internal and external partners
• Cross-functional initiatives and drive transformation across technology and business domains

Nice To Haves

• 1-2 years experience working with Medicaid and/or Medicaid programs (specifically Special Needs Plans and state Medicaid Care Management) to gather decisions or requirements and document them for system build, configuration or enhancement
• Master's Degree in Business or Healthcare
• JIRA Align experience
• Azure DevOps (ADO) experience
• Epic experience / certifications
• Experience excelling in growth-oriented environments, balancing strategic vision with operational execution

Responsibilities

• Lead new transformation efforts, aligning technology roadmaps with enterprise goals and clinical, operational, and customer experience goals.
• Champion improvement and scalability for new markets, services, and population launches.
• Cultivate strong relationships with senior leaders, business leaders, and technical teams.
• Serve as a trusted advisor, translating complex technical concepts into actionable business recommendations.
• Facilitate alignment and consensus among diverse stakeholders, ensuring transparency and shared ownership of outcomes.
• Promote delivery of business capabilities across multiple clinical platforms.
• Manage dependencies, milestones, and inter-team coordination to ensure timely execution.
• Evaluate and communicate the growth of architectural and integration decisions.
• Ensure compliance, reliability, and scalability, managing operational risks and issue resolution.
• Anticipate and manage the impact of system changes, outages, and upgrades.
• Partner with IT and business teams to evaluate issues and escalate risks.
• Prepare concise, status reports and summaries.
• Convert technical updates into clear business terms for leadership visibility.
• Help develop product owners and analysts, encouraging technical fluency and structured delivery approaches.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior