Senior Product Manager

PayPal • San Jose, CA

2d • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. The company empowers consumers and businesses in approximately 200 markets to thrive in the global economy through its global, two-sided network. PayPal connects hundreds of millions of merchants and consumers, facilitating transactions online and in person, and providing proprietary payment solutions. Customers can use their accounts with various funding sources like bank accounts, PayPal/Venmo balances, credit/debit cards, cryptocurrencies, or gift cards. PayPal, Venmo, and Xoom products also enable safe fund transfers between friends and family. For merchants, PayPal offers an end-to-end payments solution with authorization, settlement, instant fund access, and risk management, while also supporting cross-border trade. The company operates guided by core values of Inclusion, Innovation, Collaboration, and Wellness, aiming to work as one global team with customers at the center. This Senior Product Manager role involves gathering customer experience insights to inform product requirements, analyzing research and market data for data-driven decisions, monitoring product profitability and budget, and leading agile ceremonies like sprint planning, daily standups, and retrospectives. The role requires collaboration with content developers, data scientists, product designers, and user experience researchers to identify new opportunities. The individual must possess exceptional execution skills in a highly matrixed organization, understand how data from API calls, databases, and underlying technologies integrate into experience design, and collaborate with developers to simplify API integration while ensuring a reliable and flexible platform.

Requirements

• 3+ years relevant experience
• Bachelor’s degree OR Any equivalent combination of education and experience
• Exceptional execution skills in a highly matrixed organization
• Ability to understand how data from API calls, databases, and other underlying technologies fit into experience design
• Ability to collaborate with developers on solutions
• Ability to simplify how developers integrate with our APIs while ensuring a highly reliable and flexible platform

Nice To Haves

• Background in commerce, fintech and small business products
• Good instincts in building API product

Responsibilities

• Uses data to build insights on product or platform requirements consistent with the shared vision for the product
• Gathers insights from the customer experience and customer needs to input to product requirements
• Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
• Monitors product profitability measures, including budget
• Lead sprint planning, daily standups and retrospectives to drive execution
• Interfaces with product and technology leadership as needed
• Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities
• Own platform roadmap and productize reusable capabilities (APIs/services/configuration/orchestration) with clear contracts, governance, and adoption enablement for internal teams

Benefits

• Comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial
• Flexible, balanced work culture
• Holistic approach to benefits
• Generous paid time off
• Healthcare coverage for you and your family
• Resources to create financial security
• Resources to support your mental health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees