Senior Product Manager, Enterprise Chargemaster (eCME) | Revenue Integrity - Remote
About The Position
Optum Insight is seeking a Senior Product Manager to own strategy and execution for Enterprise Chargemaster (eCME), a revenue integrity solution serving hospitals and health systems. The role leads product strategy, roadmap, discovery, delivery, launch, and performance, translating hospital revenue integrity needs into differentiated capabilities, measurable customer outcomes, and sustainable business growth. It calls for strong product judgment, customer empathy, healthcare domain knowledge, data-driven decision-making, and leadership across a highly matrixed organization. The position is remote within the U.S. However, hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy. The annual salary range is $112,700–$193,200, based on full-time employment and factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements.
Requirements
- At least 5 years of product management experience in healthcare technology or revenue cycle.
- Experience with healthcare revenue cycle and revenue integrity functions, including chargemaster (CDM) governance, charge capture, coding and billing compliance, reimbursement, claims and denials management, strategic pricing, and hospital workflows such as HIM, patient financial services, pharmacy, and supply chain.
- Demonstrated experience owning a product or major capability from discovery through delivery, launch, adoption, and performance management.
- Experience translating customer and business needs into product strategy, roadmaps, requirements, user stories, and measurable acceptance criteria.
- Ability to clarify complex and ambiguous problems, prioritize competing demands, make thoughtful tradeoffs, and maintain momentum.
- Ability to engage directly and consistently with clients, prospects, end users, commercial teams, and senior leaders.
- Strong analytical, written, verbal, facilitation, and presentation skills, including the ability to influence without direct authority.
Nice To Haves
- Healthcare B2B software or SaaS product management experience.
- Experience developing business cases, pricing or packaging recommendations, financial models, and commercialization strategies.
- Experience with healthcare data, EHR or revenue cycle integrations, APIs, analytics, automation, or AI-enabled products.
- Experience supporting product demonstrations, RFPs, client advisory forums, industry events, or strategic partnerships.
- Working knowledge of agile product development and modern product discovery, including customer interviews, concept testing, pilots, and build-measure-learn practices.
Responsibilities
- Own the eCME product vision, strategy, roadmap, and lifecycle, aligned with broader revenue integrity and Coding Intelligence portfolio strategy.
- Engage chargemaster leaders, revenue integrity teams, finance, HIM, coding, pharmacy, supply chain, clinical departments, clients, prospects, and internal stakeholders to identify unmet needs and growth opportunities.
- Champion the customer perspective through discovery, prioritization, design, delivery, launch, adoption, and ongoing product optimization.
- Translate customer, market, regulatory, operational, and business needs into product requirements, user stories, acceptance criteria, and measurable outcomes.
- Build and maintain an outcome-oriented roadmap balancing customer value, competitive differentiation, client commitments, technical dependencies, risk, and business priorities.
- Partner with engineering, technical product management, user experience, content, analytics, compliance, and operations in an agile environment to manage the prioritized backlog and deliver capabilities.
- Drive modernization and innovation in chargemaster workflows, including automation, analytics, interoperability, governance, charge capture, pharmacy and supply workflows, pricing transparency, and responsible AI where supported by validated customer needs.
- Define and monitor product success measures, including adoption, usability, quality, customer outcomes, revenue integrity impact, operational performance, retention, financial contribution, and strategic fit.
- Develop business cases, investment recommendations, pricing and packaging options, and financial models with finance and commercial leaders.
- Lead go-to-market readiness for new capabilities, including positioning, launch planning, demonstrations, sales enablement, client communications, implementation readiness, and adoption support.
- Own competitive and market intelligence for chargemaster and adjacent revenue integrity solutions, translating insights into differentiation, partnership, build-buy-partner, and roadmap decisions.
- Serve as a product and domain subject matter expert for client meetings, executive discussions, RFPs, industry forums, market research, and strategic partnerships.
- Manage risks, dependencies, tradeoffs, and stakeholder alignment, presenting clear options and recommendations.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
