Senior Product Manager

bp•Chicago, IL

10d•Hybrid

About The Position

As the Senior Product Manager – earnify Pro (Driver Experience), you will be responsible for the end-to-end technology product vision, strategy, and roadmap execution for the mobile app experience serving professional drivers. You will lead the evolution of the earnify Pro experience (within the earnify app) into a critical daily tool for drivers, shaping how they discover locations, handle payments, access amenities, and engage with loyalty and rewards. You will operate at the intersection of customer needs, commercial priorities, and technical feasibility, ensuring the team consistently builds the next most valuable thing to unlock growth, adoption, and long-term driver value.

Requirements

Exceptional Product Perspective: Ability to identify and prioritize the highest-value opportunities, balancing experience, commercial impact, and feasibility.
Commercial Foresight: Solid understanding of how digital products drive revenue, loyalty, and behaviour, with the ability to make value-based trade-offs.
Mobile Product Leadership: Experience leading mobile app products at scale within loyalty, marketplace, mobility, or retail ecosystems.
Customer Obsession: Deep empathy for end users and ability to translate insights into simple, impactful experiences.
Technical Fluency: Solid understanding of APIs, data platforms, and integrated systems.
Cross-Functional Influence: Proven ability to align interested parties without direct authority.
Execution in Ambiguity: Ability to operate effectively in fast paced, evolving environments.
Cloud Platforms
Collaboration
Communication
Configuration management and release
Continuous deployment and release
Creating a high performing team
Database Design
Digital Project Management
Documentation and knowledge sharing
Emerging technology monitoring
Facilitation
Information Security
Mentoring
Metrics definition and instrumentation
NoSql data modelling
Problem Solving
Relational Data Modelling
Risk Management
Scripting
Secure development
Service operations and resiliency
Software Design and Development
Solution Architecture
Source control and code management

Responsibilities

Define and evolve the earnify Pro app strategy in partnership with business interested parties, ensuring it delivers against the broader ambition of becoming a unified platform for professional drivers across loyalty, payments, and site experiences.
Own the product roadmap and backlog, making clear, commercially grounded decisions on what to build next based on driver value, business impact, and technical constraints.
Shape the end-to-end mobile experience across onboarding, discovery, payments, rewards, and amenities, ensuring the app becomes differentiated and preferred by drivers.
Maintain a solid understanding of the competitive landscape, finding opportunities for earnify Pro to differentiate through outstanding value, experience, and network advantages.
Partner with Engineering, Design, Delivery Managers, Operations, Marketing, and Commercial teams to drive alignment and successful execution across the ecosystem.
Operate across mobile apps, APIs, loyalty platforms, payments, and site systems to ensure a seamless and scalable product experience.
Work closely with Delivery Managers to ensure predictable, high-quality delivery while maintaining focus on value outcomes.
Define and supervise important metrics across adoption, engagement, retention, and commercial impact, continuously iterating to unlock additional value.