Senior Product Manager
About The Position
Valon is an AI platform for mortgage servicing, building ValonOS as an AI-native operating system for regulated finance. The company developed and operated its own mortgage servicer to demonstrate that its technology could replace legacy mainframe systems; Carrington later acquired that servicer and adopted ValonOS as its core platform. The platform is on track to power mortgages across major servicers, with programmable processes that allow AI agents to perform servicing work within system controls. The Senior Product Manager owns product strategy and execution for a critical mortgage-servicing vertical, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior individual-contributor position reporting to the Director of Product. The role develops product roadmaps and requirements, works closely with engineering and a broad set of customers and partners, manages delivery trade-offs and dependencies, and supports successful product rollouts. Valon describes a product- and engineering-led culture focused on replacing legacy systems and delivering modern infrastructure for mortgage servicing. The role offers product ownership with potential enterprise impact as the company scales its SaaS platform.
Requirements
- At least 5 years of product management experience.
- Proven track record of shipping complex B2B software products from concept to production.
- Ability to balance near-term business goals with longer-term product strategy.
- Demonstrated leadership in bringing stakeholders together and driving alignment.
- Strong written communication skills and ability to partner effectively with engineering.
- Comfort managing multiple initiatives and ensuring their collective success.
- Ability to handle ambiguity and make decisions with incomplete information.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field.
Nice To Haves
- Curiosity and willingness to learn the full landscape of mortgage servicing, including foreclosure, bankruptcy, litigation, and REO.
Responsibilities
- Own product strategy and execution for a critical mortgage-servicing vertical, such as collections, loss mitigation, foreclosure, payments, or escrow.
- Develop and manage a cohesive product roadmap, prioritizing features that deliver measurable business outcomes for SaaS customers.
- Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering.
- Understand customer and user needs across internal servicing teams and external partners, including law firms and vendors, and translate them into product requirements.
- Manage timelines and dependencies and make trade-offs among speed, scope, and technical quality.
- Partner with Deployment Strategy and Product Operations to ensure successful rollouts.
- Bring stakeholders together and drive alignment across initiatives.
Benefits
- Competitive salary and equity in the company.
- 401(k) plan.
- Comprehensive medical, dental, and vision benefits.
- Daily lunch and dinner through Forkable for in-office team members.
- Commuter benefits for public transit, rideshares, and parking.
- Company-wide orientation and learning and development opportunities, including regular review cycles featuring 360-degree feedback.
- Quarterly budgets for team and company outings.
- Flexible paid time off with no annual limit, sick days, and 11 company holidays.
- 12 weeks of fully paid baby-bonding leave for birthing and non-birthing parents.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
