Senior Product Manager, AI SOC

eSentire

2d • $160,000 - $180,000

About The Position

eSentire is seeking a Senior Product Manager to lead product development and releases for AI-led security operations capabilities within its Atlas Security Operations Platform, including how those capabilities work with the people who oversee them. This senior individual contributor will define how AI and human experts share work in Atlas, including guardrails, review, and accountability when AI takes action. The position reports to the Chief Product Officer and sets direction, defines requirements, and drives outcomes across engineering, data, SOC, and go-to-market teams. It also calls for thought leadership on how AI SOCs will operate, shared with customers, analysts, and the broader market. Occasional travel of approximately 25% is required.

Product management at eSentire is AI-led. The role uses tools such as Claude and Claude Code throughout the product process, including discovery synthesis, data exploration, specification, evaluation, and prototyping. The team favors product-led prototypes tested with SOC analysts and customers, small and frequent releases, and evaluation-driven development using real SOC outcomes. The role will also help define the AI-led Product Development Lifecycle, including its tools, templates, and practices.

Requirements

• At least 5 years of product management experience, with a track record of shipping complex B2B platform or data products.
• Hands-on background in security operations, such as SOC, MDR, SIEM, SOAR, XDR, or incident response, and ability to hold credible technical conversations with analysts.
• Experience building or managing AI- or LLM-based features in production, including evaluation, quality measurement, and human-in-the-loop design.
• Understanding of AI risk and governance topics, including guardrails, explainability, auditability, accuracy, and failure modes.
• Knowledge of detection engineering, threat research, and the investigation and response lifecycle.
• Hands-on experience using AI tools such as Claude and Claude Code in product work, for example to draft specifications, analyze data, or build prototypes.
• Familiarity with agentic workflows, product-led prototyping, and rapid release cycles.
• Self-motivation and an entrepreneurial approach, with comfort owning outcomes in fast-paced environments with overlapping deliverables.
• Strong written, verbal, and presentation skills, with comfort presenting to executives, customers, and industry audiences.
• Strong interpersonal skills and ability to lead and contribute to cross-functional teams without direct authority.
• Bachelor's degree in engineering, information systems, or a related field.

Nice To Haves

• Experience working within an MSSP or MDR environment, or building products for one.
• Public speaking, writing, or analyst-briefing experience in cybersecurity or AI.
• Certifications such as CISSP, CCSK, or AWS Certified Security.
• Knowledge of the Pragmatic Marketing framework.
• Experience with Jira, Confluence, Aha, and other product and software tools.

Responsibilities

• Define and own the multi-year roadmap for AI-led testing, detection, investigation, and response in Atlas, and communicate it to internal and external stakeholders.
• Design how AI work is reviewed, approved, overridden, and improved by eSentire SOC experts and customers, including autonomy levels, escalation paths, and handoffs.
• Define controls for safe and auditable AI actions, including permissions, approval workflows, explainability, audit trails, quality measurement, and accountability.
• Own the customer experience for viewing, trusting, and steering the AI SOC in the Atlas portal, partnering with UX/UI designers on workflows, transparency, and reporting.
• Translate customer and SOC needs into product strategy, PRDs, and prioritized backlogs; drive requirements with engineering and keep high-quality releases on schedule.
• Conduct ongoing discovery with customers, prospects, analysts, and SOC practitioners to validate direction and identify unmet needs.
• Represent eSentire's perspective on AI SOC operations through customer briefings, industry events, analyst relations, and published content.
• Partner with product marketing, sales, and solutions teams on positioning, pricing, packaging, and enablement, and track the competitive AI SOC landscape.
• Work with SOC, Customer Success, Deployments, Engineering, and other teams to define processes that support the service.
• Define and track KPIs, including detection and response quality, analyst time saved, customer trust, and adoption, and use them to drive prioritization.
• Help define the AI-led Product Development Lifecycle, including tools, templates, and habits that support faster product development while maintaining quality.
• Use AI tools such as Claude and Claude Code for product discovery, data analysis, specifications, evaluation, and working prototypes.

Benefits

• Role-specific incentive programs, including either an annual bonus program or a competitive commission plan.
• Competitive benefit program.
• Paid parental leave.
• Matching RRSP or 401K program.
• Competitive employee referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior