Senior Product Manager

Deluxe•Minneapolis, MN

1d•$140,000 - $165,000

About The Position

The Senior Product Manager owns end-to-end accountability for the AI Center of Excellence, ensuring AI-based products and solutions deliver customer value and support a viable business model. The role executes the overall AI product strategy, roadmap, backlog, and financials, and drives performance against financial and non-financial KPIs. It balances short-term tactical product improvements with longer-term investments to maximize ROI, guides product management and development teams on customer needs and expected outcomes, and works with business stakeholders to support product success. The role also runs the Product Management function for the AI Center of Excellence, managing and prioritizing AI use-case needs from business and functional units across the organization. Compensation is $140,000–$165,000 annually, with eligibility for commission or an annual performance incentive plan. Actual base pay varies based on job-related knowledge, skills, location, and experience, while taking internal equity into account.

Requirements

At least 5 years of experience as an Associate Product Manager or in a similar role.
3 years of experience in people management.
Must be at least 18 years of age.
Significant payment-industry knowledge and expertise in B2B payments and payment processing.
Ability to prioritize competing demands and obtain stakeholder buy-in.
Ability to use data to make decisions about product features, attributes, and components.
Strong communication, decision-making, and relationship-building skills.
Self-starter with leadership, data analysis, product lifecycle management, process improvement, and project management skills.
Excellent at leading change and inspiring others to change behaviors.
Strong influence in fostering a continuous learning and innovation culture, with the ability to assess product design quality, creativity, and innovation.

Nice To Haves

Experience in product lifecycle management.
Familiarity with the Agile framework.
Knowledge of project management tools such as Jira.
Experience analyzing and interpreting complex data.
Working knowledge of product data systems and fulfillment operations.
Working knowledge of general-purpose AI tools such as Copilot, ChatGPT, Claude, and Gemini, and their use in Product Management.
Experience with lean/agile methodologies that maximize the flow of value.
Product management experience with a Center of Excellence team.
Expertise working with multidisciplinary teams on customer-focused products and services that deliver valuable outcomes.
Experience practicing lean agile and design thinking principles and leading or facilitating workshops to cultivate ideation.

Responsibilities

Execute product vision and strategy, including product goals and objectives, target market, differentiation, positioning, and plans to grow market share over the product lifecycle.
Develop and manage the product roadmap.
Evaluate product performance, solicit feedback, and incorporate the voice of the customer, including gathering and presenting customer research insights.
Work regularly with the Product Development team to communicate business needs and guide delivery; manage the product backlog.
Oversee product P&L and deliver revenue, EBITDA, and/or other targets against budget.
Run the Product Management function for the AI Center of Excellence, managing and prioritizing AI use-case needs from business units and functional units across the organization.
Drive performance against financial and non-financial KPIs and balance short-term improvements with long-term investments to maximize ROI.
Engage stakeholders across the business to support product success.