Senior Product Manager

Tropic•United States (remote),

14d•$180,000•Remote

About The Position

Tropic's AI-powered Procurement Intelligence solutions gives companies like Q2 and Zendesk the insights they need to reduce spend and mitigate risk. With $20B+ in spend data and the backing of tier 1 investors like Insight Partners, Tropic is shaking up the procurement landscape, and the best is yet to come! 🌴 Software + AI pricing isn't public, so searching the internet won't tell you if you're overpaying. Tropic will. We turn real, unstructured contract data into the intelligence that tells customers exactly what they should pay and which SaaS renewals are worth their focus. We're looking for a Senior Product Manager to help build and improve each part of this process: extracting structure from messy contract PDFs, building agentic experiences that act on that data, and expressing that intelligence in our App, APIs, or MCP. You'll own features end to end, including the part that's hardest to get right: the quality of what the LLM produces. You'll write prompts, set the bar for when something is ready to ship, and watch how features perform once they're live. You'll report to the Head of Product and partner daily with engineering, design, marketing, and our customer facing teams.

Requirements

5+ years of product management experience, ideally at start up or growth stage companies (Procuretech or fintech experience not required)
Experience with shipping AI features. You should be familiar with the way to structure maintainable prompts, which inputs are important, and how to evaluate them once they are live.
Experience owning major areas of a SaaS or AI product
Comfortable prototyping with modern AI tools (e.g. Claude, Figma Make, Cursor) to help bring clarity and alignment to your features
Experience with making decisions quickly, based on research, assumptions, and perspective
Clear communication and structured thinking to align technical and non technical stakeholders across our organization
Deep customer empathy and product taste to ensure our AI experiences will meet the bar for our users
Comfortable pulling your own data to size opportunities and evaluate feature launches

Responsibilities

Own the discovery of different customer problems and the solutioning of what potential Tropic features might solve them based on customer interviews, market research, and data analysis
Develop a deep understanding of how procurement, finance, and business teams evaluate, buy, and renegotiate software and work with the Head of Product to prioritize Tropic efforts to address inefficiencies
Write and iterate the prompts behind our AI features, define the evaluation methodology and quality bar, and own how those features perform once they're in front of customers.
Prototype quickly with modern AI tools to pressure-test ideas before they hit the roadmap or to better convey your ideas to engineering, design, and others.
Use data to make decisions and tell the story: measure usage, segment customers, and turn what you find into sharp product bets with clear customer outcomes.
Drive cross functional alignment with GTM teams on the value your features bring to ensure successful launch with customers and prospects