Senior Product Manager

Ascertain
$160,000 - $205,000

About The Position

Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain.

Requirements

  • 4+ years in product management where you set the roadmap.
  • At least 2 of those years working on software sold into a single industry (ex. healthcare, legal, logistics, construction or similar)
  • You have replaced a manual process with software. You sat with the people doing the job by hand, worked out what the software should do instead, and shipped it
  • Experience leveraging data and feedback to drive product improvements
  • You deal with stakeholders gracefully i.e. you can pushback on a customer request in a way that builds trust rather than undercuts it.
  • You can identify when a technical approach won’t meet customer needs and help identify alternatives
  • Can draft clear briefs, specs, memos, etc. that remove the need for meetings

Nice To Haves

  • Prior authorization, revenue cycle or specialty healthcare experience
  • Early-stage startup experience
  • A design or engineering background
  • You've shipped a product built on language models

Responsibilities

  • Own a set of workflows end to end, including the outcome for the practice after launch
  • Run discovery and shadowing sessions to understand our customers’ operations and then make the case for what's worth building
  • Decide which parts of each build become product and which stay custom for one practice, with product engineering and the forward-deployed team
  • Design for the capabilities of the future while considering where humans need to be involved today; delivering value for our partners while collecting data for future automation
  • Write the acceptance criteria and own the rollout, including the parts that go wrong

Benefits

  • Make a real difference: Your work will directly impact healthcare organizations and improve patient care.
  • Join Ascertain in transforming healthcare with AI!
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