Senior Product Manager

BusRight

11d • Remote

About The Position

We are seeking a dedicated, self-driven, transformative individual to help us bring modern technology to users of all levels of sophistication in education transportation through our innovative suite of mobile and web apps. As a Senior Product Manager, you'll play one of the most critical roles in our company. You'll be the glue between the voice of the customer and our engineering team, ensuring that every step we take aligns with our mission and values.
As a Senior Product Manager, you will be the connective tissue of the company, collaborating with all functional areas including sales, engineering, product, design, and strategy.
At BusRight, we believe our product speaks for itself and is the clearest, most cogent way to market the company. The Product Manager is a key enabler in telling the story of our product.
Ensure that every decision in the company is aligned to the implications of the data about the product; track product engagement and performance metrics and keep everyone excited in the story it tells.
Articulate and implement customer engagement opportunities like focus groups, Design Partner conversations, and Early Access programs.
Serve as a product-focused mentor, when needed, for the Engineering team including periodically coding proofs of concept for new ideas, and designing use cases for testing.
We're looking for a Product Manager to take ownership of the foundational platform capabilities that underpin every layer of BusRight's multi-product suite and will guide our growth into higher-scale partners.
In this role, you'll be the internal expert and external advocate for the systems that make BusRight trusted, interoperable, and insightful for districts of all sizes. You'll work closely with Engineering, Security, and Customer Success to ensure our platform is secure, compliant, and deeply connected to the broader K-12 ecosystem.

Requirements

• Bachelor's degree in Computer Science, Engineering, Technology, Business, or a related field — or equivalent work experience
• 5-8 years of experience in product management or a related role, preferably in a startup or fast-paced environment
• Demonstrated understanding of identity and access management (IAM) concepts, role-based access control (RBAC), and permission modeling
• Familiarity with SOC 2 Trust Service Criteria and experience working within or alongside a compliance program
• Hands-on experience with data integration patterns, including REST APIs and SFTP-based file exchange; experience with K-12 SIS platforms (e.g., PowerSchool, Infinite Campus, Skyward) is a strong plus
• Experience defining and shipping reporting or data visualization features for non-technical end users
• Strong communication and collaboration skills, with the ability to influence and build consensus across diverse stakeholders
• Solid experience working with a web and/or mobile-based tech stack or experience with Agile development methodologies
• Outstanding critical listening skills with the ability to synthesize the communications of others clearly
• Embodies the down-to-earth nature of our industry, is deeply passionate about education, and thrives in a collaborative, mission-driven environment

Responsibilities

• Own your areas of the product: define their roadmap collaboratively with Product team peers and serve as the company-wide institutional knowledge on the "why" as it relates to product features and decisions.
• Lead and participate in agile ceremonies, fostering clear communication, decision-making, and collaboration within our self-organizing engineering and design teams.
• Build prototypes and work directly with development partners to measure and scale their success.
• Oversee successful product launches, ensuring timelines, quality, and stakeholder alignment, while tracking post-launch performance, gathering user feedback, and driving iterative improvements to meet company goals.
• Obsess over the entire product experience and develop a deep understanding of how each user receives value from BusRight.
• Meet with customers and work closely with our Customer Success team to identify collaboration opportunities for research and testing. Occasionally travel to customer sites across the country to gather insights, build relationships, and ensure our product meets their needs.
• Provide our GTM team with hand-off materials for new features and occasionally join prospect calls for research and roadmap alignment — particularly where compliance and integration capabilities are key to closing deals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees