Senior Product Manager

Candid•,

11d•$120,000 - $165,000•Remote

About The Position

Candid is a nonprofit that provides the most comprehensive data and insights about the social sector. We get you the information you need to do good. Candid currently has an opportunity for a Senior Product Manager. The Senior Product Manager will own the Candid profile experience, including the tools and initiatives that enable organizations and partners to update and share their information directly through Candid, such as the Seal of Transparency program. This is a high-agency, high-leverage role that sits close to Candid’s core mission and unique position as the primary source of up-to-date information about individual organizations and the social sector as a whole. It is also an opportunity to help pioneer a modern way of working at Candid on a new, lean, AI-native product team. Hands-on product-builders who are committed to driving impact and outcomes are encouraged to apply.

Requirements

5-7 years in product management, ideally with profile, community, marketplace, or other contributor-driven products
Background in nonprofit/philanthropy sector preferred
Track record of 0-to-1 launches and of growing and reinventing existing products
Pragmatic, action-oriented, product-builder mindset, with experience in rapid experimentation and AI-assisted prototyping and an ability to partner with engineering on implementing AI-powered features
Excellent communication and interpersonal skills, including in building external relationships, representing the organization publicly, and speaking with clarity across technical, business, and sector audiences
Strong customer empathy and curiosity to drive a deep understanding of user needs
Data- and outcome-driven approach to feature prioritization and product decisions
Willingness to perform other duties and special projects as needed/requested.
Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
Commitment to Candid's values: driven, direct, accessible, curious, and inclusive.

Responsibilities

Own the end-to-end product experience and program initiatives for organization profiles and organization- and partner-contributed data, including: the Candid organization profile, profile editor, the Candid Seal of Transparency program, funder-contributed grants data, profile-driven integrations and workflows, and other related initiatives
Develop and execute on a product-led strategy to incentivize data contributions as a continuous, virtuous cycle that strengthens Candid’s position in the sector
Coordinate organization-wide efforts to increase uptake of Candid profile claims, Seals, and other contributed data initiatives, including collaboration with Brand & Marketing, Sector Experience, and Partnerships
Build trusted relationships with sector partners and create product solutions that support Candid’s efforts to increase representation and visibility of key market segments, like small nonprofits or fiscally sponsored projects
Run discovery with organizations and other contributors to understand what motivates them to share data and where the friction is, and feed those findings into a prioritized roadmap
Translate sector insights and customer needs into prioritized requirements, user stories, and technical specifications
Define, track, and orient decisions around key metrics including user acquisition, adoption, usage, satisfaction, impact, and attributable revenue
Collaborate with Design, Engineering and Data team leads as equal partners in owning the full product lifecycle, from product discovery, solution ideation, to delivery and continuous optimization
Work with other product managers to identify high-value ways to increase the utility and ubiquity of Candid profiles and contributed data in Candid search, Candid AI tools, APIs and data, and other partner integration channels
Evangelize contributed data products and programs through demos, documentation, external and internal presentations, and cross-functional alignment