Senior Product Manager

Axonify•Waterloo, ON

8d•CA$129,000 - CA$179,000•Hybrid

About The Position

The Senior Product Manager is a strategic role at the heart of Axonify’s product offering. You will define and own the strategy for a key area of our enterprise SaaS platform, balancing the delivery of prioritized initiatives with discovery to shape the longer-term vision and roadmap. Working closely with Engineering, Design, Analytics, customers, and cross-functional stakeholders, you will have significant autonomy and the opportunity to influence the direction of our platform while driving customer value, adoption, retention, revenue, and growth.

Requirements

5–7 years of experience in product management or related roles within a SaaS or enterprise technology environment.
Proven ability to translate complex business and user problems into clear, actionable product strategies.
Strong technical fluency - able to reason about data, system interactions, and implementation tradeoffs in partnership with engineering, without owning underlying platform architecture.
Experience leveraging product research and analytics to inform decisions, understand customer behavior, and track opportunities.
Practical understanding of modern AI-enabled workflows and how AI can be applied throughout the product lifecycle to enhance creativity, speed, and decision-making.
Excellent communication and collaboration skills — with the ability to influence across teams and levels of the organization.
Exceptional organizational skills; proven success managing multiple priorities in a fast-moving environment.
Empathy, emotional intelligence, and a team-first mindset.

Nice To Haves

Experience building products for frontline employees is strongly preferred, particularly within frontline enablement or adjacent retail technology areas such as point-of-sale, merchandising, planogram, inventory, or warehouse management solutions.
A bachelor’s degree in business, engineering, or a related field is strongly preferred.
Familiarity with Agile and Scrum methodologies and product management tools is strongly preferred.
Previous experience managing or mentoring junior product managers or product teams is strongly preferred.

Responsibilities

Drive customer and user research (qualitative + quantitative), define buyer personas, use cases, user workflows, and deeply understand the job your customer needs to do and the key unmet needs that unlock value.
Translate research and insights into prioritized product roadmap, requirements, user stories, release plans, and success metrics (KPIs).
Deliver solutions that span multiple interconnected product areas, ensuring they integrate cleanly with shared systems and administrative frameworks while respecting established platform boundaries.
Partner cross-functionally with engineering, design/UX, QA, marketing, sales, operations, and support teams to deliver high-quality and high-impact features, coordinate product lifecycle changes, and orchestrate go-to-market launches.
Develop AI-powered features and tools across the full lifecycle - from research and ideation to prototypes, development integrations, and customer feedback systems that enhance creativity, speed, and decision quality.
Create customer-facing AI experiences with well-designed prompts, human-in-the-loop workflows, quality evaluation, and safeguards for reliability and control.
Ensure internal teams (sales, marketing, enablement) are enabled to sell and support your product.
Monitor product performance post-launch (usage metrics, adoption, retention, feedback), run experiments, iterate on features.
Contribute to product excellence through peer collaboration, shared discovery, and informal mentorship as needed.
Skillfully manage continuous customer & user input, navigate trade-offs, and ensure transparent alignment across the entire organization.