Senior Product Manager

SCAN Health Insurance • Long Beach, CA

4d • $125,400 - $181,419 • Remote

About The Position

The Senior Product Manager leads Embrace’s product and platform strategy and execution to scale the organization’s model of care for older adults. This role drives technology-enabled improvements that streamline care operations, enhance clinician and care team workflows, strengthen partnerships with senior living communities, and integrate diverse data sources to better support patient care. The Senior Product Manager owns key product priorities, leads discovery-first work, partners closely with technical and engineering teams, and supports product team development.

Requirements

• Bachelor's Degree or equivalent experience required.
• Healthcare Administration, Product Management, Technology, Engineering, or a related field required.
• Five or more years of product management experience, preferably in healthcare, health technology, care delivery, value-based care, payer-provider organizations, or related environments required.
• Ability to define product strategy, develop roadmaps, and translate complex needs into actionable product requirements.
• Strong understanding of product discovery methods, user research, workflow mapping, and solution validation.
• Ability to work effectively with engineering and technical product partners to deliver scalable, reliable, and user-centered solutions.
• Strong analytical skills with the ability to interpret qualitative and quantitative data to guide product decisions.
• Ability to identify workflow inefficiencies and design solutions that reduce administrative burden for clinicians and care teams.
• Excellent verbal and written communication skills, including the ability to communicate product priorities, tradeoffs, and outcomes to executive and operational audiences.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, evolving environment.
• Ability to build trust-based relationships with internal teams, clinical stakeholders, and senior living community partners.
• Ability to mentor and guide junior product team members while fostering accountability, curiosity, and continuous improvement.

Nice To Haves

• Graduate or Advanced Degree or equivalent experience preferred.
• Familiarity with healthcare technology platforms, care coordination tools, data integration concepts, automation, AI-assisted workflows, and remote patient monitoring preferred.

Responsibilities

• Lead product and platform strategy and execution aligned with Embrace’s care delivery and growth priorities.
• Own and advance product priorities related to care coordination orchestration, clinician and care team workflow improvements, AI-assisted automation, and integration of continuous data sources such as remote patient monitoring.
• Conduct discovery-first product work, including stakeholder interviews, workflow analysis, problem definition, solution validation, and prioritization.
• Partner closely with the General Manager, Technical Product Manager, engineering, clinical operations, care teams, and other stakeholders to define requirements and deliver scalable technology solutions.
• Translate operational, clinical, and business needs into clear product roadmaps, user stories, acceptance criteria, and measurable outcomes.
• Improve the technology experience for clinicians and care team members by identifying workflow pain points and delivering product enhancements that reduce administrative burden.
• Support integration of diverse data sources to improve patient insights, operational visibility, and care coordination.
• Collaborate with senior living community stakeholders to support strategic, scalable growth and relationship-building through product-enabled solutions.
• Monitor product performance, adoption, user feedback, and business impact to inform iteration and continuous improvement.
• Manage, coach, and develop a junior Product Manager, providing guidance on product practices, prioritization, execution, and stakeholder communication.
• Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.)
• Actively support and advance SCAN’s vision, mission, and strategic goals.
• Other duties as assigned.

Benefits

• Base salary range: $125,400.00 to $181,419 annually
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!
• A competitive compensation and benefits program
• An excellent Retirement Savings program
• A work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior