Senior Product Manager

Solera•Westlake, TX

5d•Remote

About The Position

Solera is seeking a Senior Product Manager for its Claims Services Group in Westlake, TX. This role involves analyzing customer insights, regulatory trends, and market opportunities to guide the roadmaps for Solera’s core product portfolios. Telecommuting is available. The Senior Product Manager will track market trends in mobile telematics, driver behavior analytics, and fleet safety regulations to inform strategic product decisions. They will also evolve product development processes and tools to enhance efficiency, transparency, and alignment across the organization. Collaboration with Data Science, Engineering, Design, and QA teams is crucial for delivering high-impact, scalable telematics and risk management solutions that measurably improve fleet safety outcomes. The role requires analyzing product performance metrics, industry benchmarks, and customer feedback for continuous optimization of features, engagement, and user experience. Improvements to SDLC workflows and team collaboration will be driven through effective use of JIRA, Confluence, MS Teams, and other integrated tools. Rigorous documentation of product requirements, release notes, business cases, and customer-facing materials is expected. Building and maintaining strong relationships with key customers to capture feedback and translate it into actionable product enhancements is also a key responsibility. The Senior Product Manager will provide recommendations and plans to execute Solera’s digital driver safety and risk management portfolio, ensuring alignment with customer needs and growth strategy. They will drive agile product development through cross-functional collaboration with scrum teams, participating in sprint planning, backlog grooming, daily stand-ups, and release planning. Monitoring application release management for timely delivery to the Apple App Store and Google Play Store, including all required assets, documentation, and approvals, is essential. Partnering with Sales, Marketing, and Customer Success to develop go-to-market strategies for new features, value propositions, and product launches is required. Facilitating internal and external stakeholder communication, providing clear updates on roadmap progress, releases, and issue resolution based on customer, product, and market data, is also part of the role. Identifying and addressing product risks, troubleshooting escalated issues, and ensuring alignment between cross-functional teams and business objectives are critical. Finally, aligning product-related responsibilities to support business objectives and customer success is a core function of this position. Multiple positions are available.

Requirements

Master’s degree (or foreign equivalent) in Computer Science, Product Management, Business Analytics, Business Administration, or a related field
Two (2) years of experience in the job offered or related occupation
Writing product requirements documents based on customer insights and market data
Translating business requirements for Engineering, Customer Success, and key clients
Analysis of complex data and translation into actionable insights
CRM tools
Atlassian Suite, including JIRA or Confluence
Product management tools such as Miro, Figma, Adobe XD, and Firebase
Product management in digital products including SaaS and telematics or mobility solutions
Advanced excel and analytics tools for data-driven decision-making

Responsibilities

Track market trends in mobile telematics, driver behavior analytics, and fleet safety regulations to inform strategic product decisions
Evolve product development processes and tools to drive efficiency, transparency, and alignment across the organization
Collaborate with Data Science, Engineering, Design, and QA teams to deliver high-impact, scalable telematics and risk management solutions that measurably improve fleet safety outcomes
Analyze product performance metrics, industry benchmarks, and customer feedback to continuously optimize features, engagement, and user experience
Drive improvements to SDLC workflows and team collaboration through effective use of JIRA, Confluence, MS Teams, and other integrated tools
Ensure rigorous documentation of product requirements, release notes, business cases, and customer-facing materials
Build and maintain strong relationships with key customers, capturing feedback and translating into actionable product enhancements
Provide recommendations and plans to execute Solera’s digital driver safety and risk management portfolio, aligning with customer needs and growth strategy
Drive agile product development through cross-functional collaboration with scrum team through sprint planning, backlog grooming, daily stand-ups, and release planning
Monitor application release management, ensuring timely delivery to the Apple App Store and Google Play Store with all required assets, documentation and approvals
Partner with Sales, Marketing, and Customer Success to develop go-to-market strategies for new features, value propositions, and product launches
Facilitate internal and external stakeholder communication, providing clear updates on roadmap progress, releases, and issue resolution based on customer, product and market data
Identify and address product risks, troubleshoot escalated issues, and ensure alignment between cross-functional teams and business objectives
Align product-related responsibilities to support business objectives and customer success