Senior Product Manager, Search

Box•Redwood City, CA

6d•$181,000 - $226,500•Hybrid

About The Position

Box is hiring a Senior Product Manager to shape the vision and evolution of its Search capabilities. The role is responsible for helping users discover and access content quickly, accurately, and intuitively, while ensuring the experience meets enterprise requirements for performance, resiliency, and security. The product scope includes understanding admin and end-user needs, defining customer experiences including APIs, and working closely with the Poland-based Search engineering team. The Product Manager will define the strategy and roadmap for Box Search, drive requirements for core features such as semantic search, intelligent ranking, and personalized results, and use data and customer feedback to guide decisions. The role works across product, engineering, and other company stakeholders to align roadmaps and priorities, plan work across fiscal-year, quarterly, and Agile cycles, and communicate strategy and progress to technical teams and executive leadership. Box is headquartered in Redwood City, California, and has offices across the United States, Europe, and Asia. Employees are expected to work from their assigned office at least three days per week. The Redwood City pay range is $181,000–$226,500 USD; the role is also eligible for equity and benefits.

Requirements

Bachelor's degree in Computer Science, Product Management, or equivalent experience in a related field.
5–7 years of experience as a Product Manager, Product Owner in Agile, or similar role at a software company, focused on search, information retrieval, or discovery products.
In-depth understanding of search technologies, indexing, ranking algorithms, and query processing.
Excellent communication skills and ability to explain complex strategies and details to diverse audiences.
Ability to engage with customers, listen to their needs, and translate them into actionable product insights.
Strong interpersonal and collaboration skills, including building relationships across product, engineering, sales, and customer success.
Solid technical background and ability to understand platform capabilities and technical constraints and engage effectively with engineering teams.
Experience working in a highly cross-functional environment.
Curiosity and ability to investigate product and technical architecture in depth.
Ability to use data to inform decisions, set requirements, and evaluate success.
Ability to inspire teams, manage complexity, drive operational excellence, and deliver results.

Nice To Haves

Experience with large-scale search platforms such as Elasticsearch, Solr, or similar technologies.
Familiarity with machine learning applications in search, such as learning-to-rank, natural language processing, or semantic search.
Experience with cloud-native technologies and distributed systems.
Understanding of content management systems and enterprise software.
Knowledge of search analytics and relevance-tuning methodologies.

Responsibilities

Define the product strategy and roadmap for Box Search, identifying opportunities to improve content discoverability, search relevance, and user experience.
Drive requirements for core Search features, including semantic search, intelligent ranking, and personalized results.
Understand and advocate for admin and end-user personas, translating their use cases into product requirements.
Identify, analyze, and communicate problems and opportunities in the Box search experience, using data to inform decisions.
Prioritize requirements and work with engineering teams on fiscal-year, quarterly, and Agile planning.
Champion continuous improvements to the Box Search platform.
Partner with Product Managers, Engineering leaders, and cross-functional stakeholders to align roadmaps, scope, and priorities for the Box content platform.
Engage directly with customers to understand their needs, gather feedback, and validate product concepts.
Communicate product strategy, vision, and progress to audiences ranging from engineering teams to executive leadership.