Search Product Manager

Heritage Landscape Supply Group•McKinney, TX

15h•Hybrid

About The Position

SRS Distribution is seeking an Onsite Search Product Manager to own the onsite search experience across its digital properties, including three B2B e-commerce catalogs. The role optimizes the search experience for end users by using platform capabilities such as keyword ranking, relevancy and personalization strategies, redirects, boost/bury rules, synonyms, and UX adjustments. The Product Manager monitors search metrics and KPIs, shares findings with internal and field teams, and collaborates with stakeholders to diagnose and improve search results. The role also contributes to product data governance and applies best practices to improve search accuracy while monitoring trends in online retail. The Product Manager partners with engineering and enterprise-system teams on search-platform integrations, functional and technical requirements, migration from legacy search tools, governance, testing, rollout, and post-implementation measurement. The role defines and executes the search roadmap, prioritizes improvements using data and customer insights, and works with the search-platform vendor to communicate customer needs and evaluate improvements. It owns search performance KPIs, analyzes behavior and conversion, tunes relevance and personalization, leads testing, and improves query handling and product data quality in collaboration with Product Data. This position reports to the Director of Product and has no direct reports. It is hybrid, based in McKinney, Texas, and involves occasional travel. The work environment is a standard office setting, with long periods seated at a desk and occasional lifting of up to 45 pounds. A bachelor’s degree is listed as the minimum education. The posting specifies 3–5 years of onsite search optimization experience in the minimum qualifications and 5–7 years under minimum years of experience.

Requirements

3–5 years of onsite search optimization experience is stated in the minimum qualifications; the posting separately lists 5–7 years under minimum years of experience.
Bachelor’s degree.
Proven track record building and optimizing e-commerce experiences that deliver measurable business impact.
Demonstrated success driving adoption, retention, and customer lifetime value through digital experience improvements.
Expertise in at least one of product discovery optimization, site search, or product recommendations.
Strong leadership and collaboration skills, including ability to influence cross-functional teams.
Experience with complex B2B product catalogs and structured product data.
Strategic thinking and ability to translate business goals into roadmaps, KPIs, and actionable execution plans.
Analytical mindset and comfort with KPI setting, performance analysis, and test-and-learn approaches.
Exceptional communication and presentation skills, including ability to explain digital value to business stakeholders and partners.
Ability to lead through ambiguity, make strategic tradeoffs, and balance long-term investments with near-term business results.
Understanding of digital analytics tools such as Google Analytics, Adobe, or similar.

Nice To Haves

B2B or digital distribution experience.
Experience building or optimizing digital experiences for trade professionals in building products, pool, landscape, HVAC, plumbing, electrical, construction supply, industrial distribution, or related B2B industries.
Experience leading implementation or migration of search platforms such as Algolia, BloomReach, Unbxd, Coveo, or Elastic.
Deep understanding of contractor buying behavior and workflows, including quote-to-order, repeat ordering, job-site deliveries, will-call/pickup, and multi-location account management.
Experience with complex B2B e-commerce capabilities such as contract pricing, account hierarchies, custom catalogs, credit terms, and advanced search for technical products.
Experience working with ERP systems, PIM platforms, CRM tools, and other enterprise systems used in distribution environments.
Bachelor’s degree in Business, Marketing, Digital Strategy, or a related field.

Responsibilities

Partner with engineering to manage search integration with ERP, pricing, inventory, and product data systems, including defining how data is used by the search platform.
Define functional requirements and partner with engineering on technical requirements for the search platform.
Oversee migration from legacy search tools, including relevance and ranking tuning and creation of rules and redirects to reduce transition impact.
Establish governance, testing protocols, and rollout strategies for new search capabilities.
Define success measures and quantify results 30, 60, and 90 days after implementation.
Define and execute the search roadmap in alignment with business goals.
Partner with the search-platform vendor to share customer feedback, advocate for improvements, collaborate on solutions, and participate in beta testing.
Prioritize high-impact improvements using data and customer insights.
Identify friction in contractor buying workflows and act as the onsite-search subject matter expert, leading education sessions for DSS and field teams.
Own search performance KPIs and business outcomes.
Analyze search behavior, conversion funnels, and revenue attribution to identify optimization opportunities.
Tune search relevance, ranking, and personalization.
Use merchandising capabilities to improve search performance and reduce zero-result and low-relevance queries.
Lead A/B testing initiatives for ranking, user-interface, and filtering improvements.
Develop a feedback intake process for DSS and field teams.
Maintain synonym entries and partner with the Product Data team on taxonomy strategy.
Improve search handling for exact and partial SKU searches, brand and manufacturer queries, specification-based searches, and contractor shorthand and industry terms.
Identify product data quality opportunities and partner with the Product Data team to implement improvements.

Benefits

Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Company-paid life insurance
Company-paid short-term disability
Optional long-term disability
Additional life insurance