Senior Product Manager — Candidate & Recruiter Platform

Clasp

2d•Remote

About The Position

Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent and the way colleges and universities support their students through education financing — all while tackling the student debt crisis. Clasp is a Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of "Startup of the Year" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. Our work spans two business lines: Clasp Talent helps healthcare employers attract and retain critical talent by connecting them with diverse candidates and using student loan repayment as a powerful recruiting and retention tool. We meaningfully connect employers, educational institutions, and learners to drive mutual benefit. Clasp Finance equips colleges and universities with lending technology to launch and operate their own private student loan programs, enabling schools to step in and support their students directly with financial aid. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.

Requirements

4+ years in product management, with significant time spent on consumer growth, onboarding, activation, and/or two-sided marketplace products.
Shipped work that materially moved a funnel or an activation curve.
Understand funnel mechanics, conversion optimization, experimentation, and instrumentation. You can look at a flow and identify where users drop off, why, and what to test.
Run real experimentation programs, not just one-off A/B tests.
Either worked on a marketplace or platform with two distinct user types, or have a strong instinct for how to balance competing needs across them.
Understand that the user and the customer are not always the same person.
Track record of getting close to your users — talking to them directly, sitting alongside them as they use your product, and translating that contact into product decisions.
Build for real people, not personas in a deck.
Deep experience partnering with engineering teams. Collaborate with engineers on trade-offs and planning rather than throwing requirements over the wall.
Comfortable with funnel analytics, cohort analysis, and experiment design. Can work with data teams to define the right metrics and hold yourself accountable to them.
Partner naturally with marketing, customer success, design, engineering, and analytics. Align stakeholders with different incentives around shared product goals.
Strong verbal and written communication, with the ability to explain complex ideas to both technical and non-technical stakeholders, including executive leadership and external partners.

Nice To Haves

Healthcare experience is not required but is a nice-to-have.

Responsibilities

Own the Candidate Funnel: Drive activation, conversion, and retention across the entire applicant journey — discovery, account creation, profile completion, application, interview, and offer signing. Set funnel metrics, instrument what matters, and run the experiments that move the needle.
Own the Employer Platform: Own the platform experience that healthcare employers use to source, screen, and place candidates. Recruiters log in every day and their workflow efficiency directly impacts our business.
Build the Network Effect: Identify and ship the features that make each new student more likely to fulfill a commitment to an open role and each new employer more valuable to students.
Deeply Understand Your Users: Spend real time with healthcare students and the recruiters who hire them. Learn what students actually want from their careers and what they fear about the job search. Watch recruiters work and understand the pressures they're under to fill critical roles. Build from what you hear, not from what you assume.
Partner with Marketing: Work closely with student marketing on top-of-funnel performance — landing pages, conversion paths, channel-specific experiences — and own how acquisition handoffs into product. We believe the line between marketing and product should feel seamless.
Collaborate with Partner Success: Work closely with partner success to understand how employers actually use the platform, where they get stuck, and what they need to be successful. Translate employer feedback into product investment.
Run a Disciplined Experimentation Program: Help mature the testing, instrumentation, and analysis practices that allow the team to learn fast and make informed decisions. Bring rigor to how the team measures success.
Champion the Candidate Experience: Represent the candidate's voice in every product decision. Healthcare students deciding whether to commit to an employer are making a meaningful career and financial decision; the experience should reflect that gravity while removing every unnecessary friction.