Senior Product Manager, North America

PhysitrackNew York, NY
Onsite

About The Position

We are looking for a Senior Product Manager who wants their work to matter at scale. The products you would shape touch millions of people caring for their health, longevity and recovery: patients, practitioners, and everyday users across both clinical and consumer settings. This role is not tied to a single product. We run an ecosystem of closely connected products, so understanding the portfolio as a whole is essential, and it is what makes the work interesting. One week you might be shaping a feature for a patient, the next for enterprise customers, and the next for practitioners. This is a hands on, highly autonomous senior role for someone who operates within a product operating model. You own discovery, you build to learn, and you drive the initiatives that flow from our strategy and quarterly roadmap. You will not hand off a spec and wait. You will spot the problems worth solving, prototype your own ideas, and work side by side with engineering to arrive at the best solution. You will be our most senior product voice in North America, so you will also set the direction others follow: shaping how we think about the US market, raising the bar on discovery practice.

Requirements

  • Around five years or more in product management, including at least two years operating with genuine autonomy over a product area, in a discovery led, outcome oriented environment rather than feature factory delivery.
  • A track record you can walk us through. Products you have taken from problem to shipped outcome, the discovery that got you there, and at least one call you got wrong and what you changed as a result.
  • Experience across a connected portfolio or multiple products, not a single feature area, and the judgement to prioritise across them.
  • Highly autonomous and hands on. You take an idea from observation to working prototype largely on your own, and you own ambiguity rather than waiting for direction.
  • A builder's instinct. You would rather show a prototype than write a long document, and you iterate quickly based on what you learn.
  • Comfort in a blurred product and engineering space. You define requirements with engineers instead of throwing specs over the wall.
  • Credibility with senior stakeholders. You can hold a position with Growth, Legal and Compliance, and the executive team, and change your mind well when the evidence says so.
  • Strong grasp of the US healthcare and wellness market, ideally across both B2B and B2C. Regulated environment experience is welcome but not essential.
  • Fluency with modern AI tools in your daily workflow, for example Claude and Cowork, Lovable, and AI assisted design and prototyping tools. These are how you will prototype solo and iterate fast, so you should reach for them instinctively.
  • Comfort working asynchronously with a distributed engineering team, with meaningful overlap.
  • Above all we want someone driven by impact, with an open mind and a hunger to keep learning. The tools and the market will keep changing, and we want someone energised by that rather than daunted by it.

Nice To Haves

  • Regulated environment experience is welcome but not essential.

Responsibilities

  • Work across our product ecosystem, not a single product. Because our products are closely connected, you will need to understand the whole portfolio, moving between building for patients, enterprise customers and practitioners.
  • Own discovery end to end. Talk to users, run experiments, and validate problems and solutions before we commit to building.
  • Build living prototypes yourself. You prototype your own ideas, put something tangible in front of people, and iterate fast on what you uncover.
  • Work shoulder to shoulder with engineering. The line between product and engineering here is deliberately blurred. You bring the problem, the prototype and your thinking, and together with engineers you shape the requirements. Less "write the spec", more "figure it out together".
  • Own the North America product view. Build and hold the market thesis for US healthcare and wellness across both B2B (practitioners, clinics, employers) and B2C (patients, consumers), and make it useful to the rest of the business.
  • Partner closely with Design to turn rough prototypes into experiences people love.
  • Support the Growth team in commercial discussions from a product standpoint.
  • Drive operational delivery of initiatives tied to our strategy and quarterly roadmap, translating goals into shipped outcomes.
  • Measure what matters. Define success metrics and use data to decide what to double down on and what to cut.
  • Raise the bar around you. Coach and challenge colleagues on discovery and prioritisation, and influence senior stakeholders up to and including the executive team.

Benefits

  • 401k with 4% employer match
  • $1,000 per month contribution to healthcare
  • 20 days PTO, plus New York City mandatory sickness absence (40 hours)
  • Full access to Champion Health, our own wellbeing platform, for you and your family
  • Revenue Achievement Bonus: up to 20% of base salary
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