Senior Product Manager - PromoMats

Veeva Systems•Massachusetts - Boston, MA

10h•Remote

About The Position

Veeva Systems is seeking an experienced product manager to own and grow core capabilities of Vault PromoMats, its platform for managing the promotional content lifecycle in life sciences. The role owns product strategy and the roadmap for capabilities such as claims management, Medical, Legal, and Regulatory (MLR) review workflows, and digital asset management. The product manager works with Engineering, UX, customers, and other teams to identify high-impact problems, define requirements, and ship scalable, high-quality solutions suited to a highly regulated industry. The role also determines where AI capabilities fit into the roadmap, engages with life sciences brand, marketing operations, medical, and regulatory teams, and measures customer impact through metrics such as MLR review cycle reduction, time to approval, claims auto-link rates, and feature adoption. The product manager helps reduce manual work through automation and AI-assisted capabilities while preserving auditability, and partners across Vault and with Sales, Services, and Support to bring releases to market.

Requirements

5+ years of enterprise software product management, engineering, or consulting experience.
2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI.
Strong coding skills in Python and experience with AI frameworks such as LangChain or LlamaIndex, and APIs.
Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content.
Ability to translate complex AI concepts into business value for non-technical stakeholders in Marketing, Legal, Medical, and Regulatory departments.
Proven track record of working with UX and Engineering to build intuitive tools for complex workflows.
Experience in Marketing or Marketing Operations, or building products for marketing teams, with a working understanding of brand strategy, campaign planning, and content production.
Familiarity with brand-team methodologies, including creative and campaign briefs, agency and studio workflows, brand guidelines and governance, modular content and content supply chain models, omnichannel planning, and launch readiness.

Nice To Haves

Direct experience with Veeva Vault PromoMats or Vault Medical.
Familiarity with life sciences, MLR review processes, 2253 submissions, or Medical Information (MedInfo) workflows.
Experience as a data scientist or in machine learning or data engineering.
Hands-on involvement in brand strategy, brand or product launch planning, or global campaign rollout, including associated content, claims, and approval cycles.
Working knowledge of martech tools used alongside PromoMats, including DAM and content platforms such as Adobe Experience Manager, Aprimo, or Sitecore; marketing work management tools such as Adobe Workfront, Asana, or Monday; marketing automation and CRM tools such as Salesforce Marketing Cloud, Marketo, Veeva CRM, or Vault CRM; and campaign analytics tools.

Responsibilities

Own the product vision, strategy, and multi-release roadmap for an area of PromoMats, including the role of AI capabilities.
Engage with life sciences brand, marketing operations, medical, and regulatory teams to understand content creation, review, and distribution, and translate insights into prioritized product requirements.
Define and track metrics demonstrating customer value, including reduction in MLR review cycles, time to approval, claims auto-link rates, and feature adoption.
Write clear specifications and partner with Engineering, UX, and QA through design, development, and release.
Deliver capabilities that reduce manual effort across the content lifecycle, including automated claims linking, reference substantiation, workflow configuration, content reuse, and AI-assisted content checks, while preserving auditability.
Partner with product teams across Vault to deliver connected experiences.
Enable Sales, Services, and Support with positioning, demos, and documentation for releases.