About The Position

Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for one of our target verticals -- solar, wind, electric utilities, oil & gas, or commercial properties. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when." In the first 6 months, you will define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery. You will embed with 3–5 strategic accounts in your vertical to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own. You will run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical. You will negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume. You will write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide. You will build internal credibility as the person who knows your industry better than anyone else in the building.

Requirements

  • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent work experience
  • 8+ years of professional experience, with 5+ years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software
  • Deep domain expertise in at least one of: solar energy, wind energy, commercial properties, and in particular electric utilities, oil & gas. "Deep" means you can walk onto a customer site and understand what you're looking at: the assets, the inspection workflows, the regulatory context, and the business model. Candidates without direct industry experience will not be considered.
  • Track record of building trusted relationships with enterprise customers and converting those relationships into product insight, not just feature requests, but an understanding of underlying needs
  • Ability to run structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set that other teams can act on
  • Commercial acumen: understanding how product decisions connect to pipeline, deal size, retention, and competitive positioning in your vertical
  • Exceptional communication skills. Ability to present to a customer's VP of Asset Management and translate that conversation into a product brief for solutions PMs and Engineering.
  • Willingness to travel to customer sites and inspection locations

Nice To Haves

  • Direct industry experience. You've worked in the industry, not just sold to it
  • Experience working with operational or service delivery teams (field inspection, drone operations, or similar)
  • Experience with geospatial data, remote sensing, or asset management platforms
  • Familiarity with AI/ML-powered products, enough to assess where these capabilities address real vertical problems vs. where they're a distraction
  • Experience with go-to-market strategy: product launches, positioning, pricing, or vertical-specific marketing
  • Experience in mobile application development

Responsibilities

  • Own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth.
  • Run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements.
  • Responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies.
  • Propose business cases and GTM for expanding our offerings.
  • Define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes.
  • Embed with 3–5 strategic accounts in your vertical to understand their inspection workflows, pain points, and decision-making structures.
  • Run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical.
  • Negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence.
  • Write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide.
  • Build internal credibility as the person who knows your industry better than anyone else in the building.

Benefits

  • Competitive base salary
  • Annual bonus
  • Stock options
  • Choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents
  • Unlimited PTO
  • Autonomy and upward mobility
  • Diverse, equitable, and inclusive culture
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