Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for one of our target verticals -- solar, wind, electric utilities, oil & gas, or commercial properties. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when." In the first 6 months, you will define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery. You will embed with 3–5 strategic accounts in your vertical to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own. You will run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical. You will negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume. You will write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide. You will build internal credibility as the person who knows your industry better than anyone else in the building.
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Job Type
Full-time
Career Level
Senior