Product Manager Expert

PNC Bank•Wilmington, DE

13h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Manager Expert within PNC's Retail Lending organization, you will be based in Wilmington, DE. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Uses advanced knowledge and industry experience to shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable a differentiated customer experience. Recognized as an industry expert and serves as a subject matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups. Leads and educates as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others. Participates in the marketplace to influence product and customer experience trends and advises on market trends for a business segment. Proactively makes innovative recommendations to enhance products and the customer experience. Develops strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies. Presents to executive leadership for buy-in. Develops, trains and mentors team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

University / college degree
Industry experience is typically 8 + years.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Higher level education such as a Masters degree, or PhD is desirable.
Specific certifications are often required.

Responsibilities

Shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable a differentiated customer experience.
Identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups.
Lead and educate as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others.
Participate in the marketplace to influence product and customer experience trends and advise on market trends for a business segment.
Proactively make innovative recommendations to enhance products and the customer experience.
Develop strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies.
Present to executive leadership for buy-in.
Develop, train and mentor team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.