Senior Product Manager, Value Added Services

Hertz • West Bay Club, FL

3d

About The Position

As a Senior Product Manager on Hertz’s Value Added Services (VAS) team, you will be responsible for driving improvements in our digital customer experience, ranging from booking (web and app), post-booking and check-in. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, managing technical debt, and integrating various systems to enhance the customer experience.

Requirements

• Bachelor’s degree in Computer Science or related field and 5+ years of Product Management experience delivering successful consumer-facing products and complex product initiatives
• Proven track record of driving product strategy, roadmaps, and execution through customer-centric solutions, data-driven decision-making, and close collaboration with engineering and design teams
• Strong cross-functional leadership, communication, and stakeholder management skills, with proficiency in Agile methodologies and tools including JIRA, Confluence, and Figma

Responsibilities

• Define and prioritize product features that will enable the growth and scale of Hertz’s initiatives, which is one of the major priorities of the business
• Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally
• Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions
• Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (partners, investors, candidates, etc.)
• Ensure that we have a consistent customer focus in our research, planning and decision making
• Articulate and systematically test product hypotheses
• Navigate complex decision-making using product data and key performance indicators
• Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools

Benefits

• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior