Payments-Digital Banking-Value Added Service-Senior Product Associate

JPMorgan Chase & Co.•Palo Alto, CA

3d•$99,750 - $155,000

About The Position

As a Senior Product Associate in the Digital Banking Value Added Services team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact. This role is supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience in product life cycle activities including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.

Nice To Haves

Familiarity with working in a highly matrixed, complex organization.
Knowledge of fintech business models.

Responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
Considers and plans for upstream and downstream implications of new product features on the overall product experience.
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
Writes the requirements, epics, and user stories to support product development.