Senior Product Manager-Token Solutions
About The Position
The Global Merchant & Network Services (GMNS) product organization plays a central role in powering the American Express network—supporting billions of transactions annually across more than 170 markets. We are hiring a Senior Product Manager to lead the development and scaling of our Network Tokenization capabilities, a critical component of modern digital payments. Tokenization underpins secure and seamless experiences across digital wallets, virtual cards, Agentic commerce and emerging payment use cases. This is a high-impact role with end-to-end product ownership, spanning strategy, delivery, and performance. You will work across a complex, global ecosystem—partnering with engineering, commercial teams, and external stakeholders (including issuers, acquirers, and technology partners)—to deliver secure, scalable, and commercially successful solutions. This role offers a strong opportunity to operate at a global product scale, leveraging American Express’s closed-loop network to deliver differentiated solutions. You will play a key role in shaping the future of digital payments, with direct accountability for product performance, adoption, and customer impact.
Requirements
- Experience in product management.
- Experience in leading development and scaling of capabilities.
- Experience working across a complex, global ecosystem.
- Experience partnering with engineering, commercial teams, and external stakeholders.
- Experience delivering secure, scalable, and commercially successful solutions.
- Experience operating at a global product scale.
- Experience leveraging a closed-loop network to deliver differentiated solutions.
Nice To Haves
- Experience with Network Tokenization capabilities.
- Experience with digital wallets, virtual cards, Agentic commerce, and emerging payment use cases.
Responsibilities
- Lead the development and scaling of Network Tokenization capabilities.
- Manage end-to-end product ownership, spanning strategy, delivery, and performance.
- Partner with engineering, commercial teams, and external stakeholders (issuers, acquirers, technology partners) to deliver solutions.
- Shape the future of digital payments.
- Ensure product performance, adoption, and customer impact.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
