Senior Product Manager Technical, AWS Applied AI Solutions - Core Services

Amazon • Seattle, WA

1d • $151,200 - $204,600 • Onsite

About The Position

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. We are looking for a Senior Product Manager, Technical to define and drive the product vision for AI Agent Evaluations within our Core Services AI Foundations team. You will own the end-to-end evaluation framework that enables application development teams to measure, benchmark, and continuously improve the quality, safety, and reliability of their AI-powered agents. This includes defining the product strategy for evaluation tooling, quality scoring methodologies, regression testing frameworks, and human-in-the-loop review workflows that give builders confidence their agents perform as intended before and after deployment. You will work backward from the needs of development teams in Applied AI Solutions and AWS building agentic AI applications and define how they assess agent behavior across dimensions including correctness, safety, groundedness, and customer satisfaction. You will partner closely with engineering and applied science teams to translate complex evaluation methodologies into intuitive, self-service products that scale across diverse use cases and agent architectures. The Core Services AI Foundations team within AWS Applied AI Solutions builds the foundational platform that enables application development teams to ship production-grade AI agents and applications with confidence. We provide the shared infrastructure, tooling, and guardrails that handle the hardest cross-cutting concerns in agentic AI: evaluation, identity and access management, observability and analytics, data and knowledge management, foundational agents, and user experience.

Requirements

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice To Haves

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Responsibilities

• Own the product vision, strategy, and roadmap for AI agent evaluation capabilities, including automated evaluation pipelines, human review workflows, and quality benchmarking tools
• Write detailed product requirements that articulate evaluation framework APIs, scoring algorithms, and integration patterns
• Partner with applied scientists and engineers to translate research into production-grade product features
• Drive customer discovery to generalize evaluation requirements from diverse agent architectures, domains, and deployment patterns
• Define success metrics and instrumentation strategies that make evaluation product adoption, coverage, and impact visible to stakeholders
• Own go-to-market strategy, including positioning evaluation tooling relative to existing AWS services and third-party alternatives
• Drive alignment across dependent teams (identity, observability, data platform) to ensure evaluation signals integrate seamlessly with the broader Core Services AI Foundations platform

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior