Senior Product Manager - Team Lead
About The Position
The Workplace business unit focuses on helping individuals achieve better outcomes by working with institutional clients in the global defined contribution and workplace markets. This is a high growth area for Morningstar and houses a diverse product suite and unique client base. By constantly evolving our solutions and solving our client's problems, we believe we are positioned well for continued future growth. The Role We seek an enthusiastic, results-driven candidate to serve as a Senior Product Manager within the Retirement team. In this role, you will work with business stakeholders, creative and engineering partners to create compelling, effective, and innovative online experiences that support our Fiduciary Services and Plan Advantage products. Morningstar Plan Advantage allows advisors to manage their retirement plan business through an innovative user interface. Traditional fiduciary services are offered directly to retirement plan providers to allow their retirement plan clients to offer higher quality lineups to their plan participants. We are looking for an assertive, detail-oriented, self-starter who can work effectively in a highly collaborative team setting. This position is based in our Chicago office and follows a hybrid model with a minimum of four days onsite. We intentionally prioritize in‑person collaboration, as we’ve found it strengthens creative quality, alignment, and team momentum.
Requirements
- A passion for retirement planning and helping investors
- A minimum of six to eight years of relevant and progressive experience as a product manager
- Strong knowledge of product development, lifecycle and agile methodologies
- Ability to effectively prioritize and execute tasks in a fast-paced environment
- Willingness to juggle multiple different responsibilities and stakeholders to get things done.
- Work with internal stakeholders and tech members on design & implementation, with clients on gathering their needs, and doing what it takes “roll up sleeve” to get innovative solutions to market.
- Excellent written and verbal communication skills
- Strong customer service focus
- Willingness to connect with global colleagues at off-hours
- A bachelor’s degree is required
Nice To Haves
- Previous knowledge of the retirement industry or Workplace products would be considered a plus
Responsibilities
- Own product strategy, roadmap, and product development lifecycle for Fiduciary Services and Plan Advantage (FS/MPA) business
- Lead a cross-functional & global development squad to roll out new FS/MPA products and features
- Partner with research, methodology and design leaders across the organization to build products that align with the goals for Retirement Plan providers, Broker Dealers and Retirement Advisors
- Demonstrates curiosity about Artificial Intelligence (AI) and its potential to improve product experience and client outcomes.
- Develop business requirements refined and validated with customers, prioritize conflicting work, and work within an Agile software development framework.
- Oversee the development and roll-out of multiple new products and features, and work with marketing, sales, and client service to execute a strategy for ongoing support
- Work directly with prospects and clients to create awareness and drive adoption of Morningstar Retirement software within the target segment and to advance specific client opportunities
- Demonstrate product capabilities to prospective clients, including functionality and methodology.
- May serve as an expert for Sales and Client Service and play an active role in product trial, conversion, or sunsetting/migration processes.
- Partners with Client Service and Client Solutions to understand clients’ feedback on the product.
Benefits
- 100% 401k match up to 6% of salary
- Stock Ownership Potential
- Company provided life insurance - 1x salary + commission
- Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
- Additional medical Wellness Incentives - up to $300-$600 annual
- Company-provided long- and short-term disability insurance
- Trust-Based Time Off
- 6-week Paid Sabbatical Program
- 6-Week Paid Family Caregiving Leave
- Competitive 8-24 Week Paid Parental Leave
- Adoption Assistance
- Leadership Coaching & Formal Mentorship Opportunities
- Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses
- Tuition Reimbursement
- Charitable Matching Gifts program
- Dollars for Doers volunteer program
- Paid volunteering days
- 15+ Employee Resource & Affinity Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
