Senior Product Manager - Supply Chain Technology

Fanatics•Atlanta, GA

7d•Hybrid

About The Position

Fanatics is seeking a Senior Product Manager for Integrations to own the product strategy and execution across Fanatics' integration platform portfolio, spanning both API and EDI-based integration paths across eCommerce and wholesale. This role is crucial for a significant supply chain transformation, building a modern, omnichannel fulfillment and distribution network. The position sits at the intersection of supply chain, engineering, and partner enablement, requiring technical fluency and cross-functional leadership. This is an opportunity to shape foundational technology that will connect Fanatics' entire ecosystem.

Requirements

5 - 8 years of product management experience, with at least 3 years focused on API integrations, eCommerce platforms, or supply chain technology.
Demonstrated experience working closely with external partners on integration in a high-velocity environment.
Proven ability to design and deliver platform services with a "platform-as-a-product" mindset, building for scale, reusability, and adoption.
Deep familiarity with enterprise integration patterns including REST API design principles, JSON schema definitions, API lifecycle management, message queues, event-driven architectures, workflow orchestration engines, and cloud infrastructure concepts (AWS) and observability tooling.
Working knowledge of EDI standards and transaction sets (850, 856, 810, 940, etc.).
Proven track record of managing multiple concurrent integrations across different partners, geographies, and technical stacks.
Exceptional ability to operate at the intersection of business and engineering, translating partner requirements into precise technical specifications and vice versa.
High ownership orientation; comfortable driving ambiguous, multi-stakeholder programs from definition to production.
Strong written communication with a direct, structured style suited to technical and executive audiences.
Comfortable in fast-paced environments with a problem-solving mindset.

Nice To Haves

Background in eCommerce and B2B integrations.
Familiarity with AI-powered tools and modern SDLC practices.
Experience with migration-programs.

Responsibilities

Own the product strategy, vision, and roadmap across Fanatics' integration platform portfolio, spanning API-based and EDI, ensuring the platforms support eCommerce and wholesale operations at scale.
Embrace and champion AI-powered ways of working, including Fanatics' internal SDLC and knowledge platform, to drive innovation, improve delivery velocity, and push the boundaries of what the integration platform can do.
Continuously evaluate and expand platform capabilities to support the business as Fanatics evolves, enabling new integration patterns, business models, and partner requirements as they emerge.
Drive the modernization of legacy integration platforms to ensure uniformity across the ecosystem.
Define and evolve integration standards, including API contracts, EDI transaction sets, event-driven data flows, across inbound and outbound workflows.
Partner with Engineering and Architecture to ensure platform scalability, reliability, and extensibility as Fanatics continues to grow its global fulfillment and distribution network.
Drive the strategic evolution of wholesale EDI in partnership with Fanatics' multi-year transformation, ensuring the platform is positioned to support new business models and partner requirements.
Champion platform governance, maintaining standards, documentation, and development guidelines that preserve stability and product vision.
Lead end-to-end onboarding of new 3PL, 3PD, and vendor partners, from requirements gathering and technical scoping through go-live and hypercare.
Serve as the primary product point of contact for external partners, managing relationships and ensuring integrations are delivered on time and to spec.
Drive the development of developer tools, documentation, and self-service capabilities that enable integrations to be delivered with speed and new platform capabilities to be quickly adopted.
Partner with internal domains, including Supply Chain, Order Management, Inventory, Finance, Shipping, and Operations, to translate business needs into scalable integration solutions.
Work closely with Engineering and Architecture as a true thought partner, driving alignment on technical decisions, platform direction, and long-term architecture to ensure the integration platform is built to last.
Manage dependencies and drive alignment across stakeholders in complex, multi-system programs spanning multiple teams and domains.
Actively participate in program reviews and strategic planning cycles alongside business and technology partners.
Navigate competing priorities across a highly cross-functional organization, ensuring the integration platform roadmap reflects both near-term business needs and long-term strategic goals.
Translate strategy into clear product requirements, epics, and success metrics.
Lead backlog prioritization and sprint planning in close partnership with engineering teams.
Ensure all changes adhere to SDLC and SOX compliance requirements.
Navigate peak event planning and operational resilience requirements.
Drive alignment across engineering, QA, and operations to ensure integrations are delivered on time, to spec, and with minimal disruption to production systems.
Define and track integration platform performance metrics, including partner onboarding velocity, integration uptime, data quality, and cost per integration, in alignment with business and operations stakeholders.
Use data and experimentation to continuously identify opportunities for automation, cost savings, and operational efficiency across the integration lifecycle.
Monitor platform health and proactively surface insights that drive platform improvements and inform roadmap prioritization.
Partner with data and analytics teams to ensure integration events and data flows are observable, measurable, and actionable across the ecosystem.