Senior Product Manager, Strategic Initiatives

GenworthRichmond, VA
$170,000 - $185,000Hybrid

About The Position

At Genworth and CareScout, we're on a mission to simplify and dignify the aging experience. The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the way. We're a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what’s best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Requirements

  • Bachelor's degree or equivalent practical experience
  • 7 +years of product management experience, or equivalent experience leading complex, cross-functional initiatives.
  • Demonstrated ability to lead initiatives from problem definition through execution and measurement.
  • Strong analytical, problem-solving, and decision-making skills, with experience using data to drive outcomes.
  • Experience partnering with Engineering, Design, and business stakeholders in an Agile environment.
  • Excellent written and verbal communication skills, including the ability to influence and build alignment without direct authority.
  • Proven ability to manage multiple priorities, navigate ambiguity, and deliver results in a fast-paced environment

Nice To Haves

  • Experience in healthcare, aging services, insurance, digital health, marketplace platforms, or other regulated industries.
  • Experience leading strategic initiatives that span multiple products, teams, or business functions.
  • Experience with customer research, product discovery, experimentation, and KPI development.
  • Experience presenting recommendations, tradeoffs, and business cases to senior leadership.
  • MBA or advanced degree in Business, Healthcare, Engineering, Analytics, or a related field.

Responsibilities

  • Lead product initiatives from ideation to launch and ongoing optimization, owning outcomes rather than just delivery.
  • Define product vision, strategy, success metrics, requirements, and roadmaps for key business and customer experiences.
  • Partners with Engineering, Design, Clinical Operations, Care Advocacy, Analytics, Marketing, and Business Operations to identify opportunities, prioritize investments, and deliver scalable solutions.
  • Leverage customer research, market insights, and data analysis to inform product decisions and uncover new opportunities for growth.
  • Drive cross-functional alignment, manage complex dependencies, and balance short-term execution with long-term strategic goals.
  • Measure product performance, evaluate impact against defined KPIs, and continuously iterate to improve customer and business outcomes.
  • Communicate product strategy, tradeoffs, and results effectively to stakeholders and senior leadership while serving as the voice of the customer throughout the product development lifecycle.

Benefits

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services
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