Senior Product Manager - Shared Capabilities

Apply now!Durham, NC
Hybrid

About The Position

The Senior Product Manager will act as the leader of a cross-functional team consisting of Product, User Experience, and Engineering to solve Relias’ business problems and deliver against our product strategy, with a focus on Platform Intelligence - owning client-facing analytics, insights, and data-driven features, and partnering closely with the Data Engineering team to deliver solutions that help healthcare organizations make better decisions.

Requirements

  • Proven ability to deliver solutions to business problems, assessing risks and data to inform prioritization.
  • Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
  • Experience with agile development process, User Experience, and customer discovery
  • Experience with feature and business planning and go to market of new products
  • Understanding of business requirements of internal functions like sales, engineering and marketing
  • Understanding of contemporary technologies and their applicability to solve healthcare business problems
  • Can-do attitude with ability to get things done under minimal supervision and drive results across cross functional teams
  • Strong written and verbal communication skills, solid presentation skills, and proven ability to run effective meetings
  • Very strong interpersonal skills with a demonstrated ability to achieve results through influence
  • Ability to define data product requirements and partner with Data Engineering on schemas, data models, and pipeline specifications
  • Familiarity with data visualization concepts and modern BI tools; ability to interpret dashboards and translate findings into prioritization decisions
  • Proficiency in LLM prompting and prompt engineering to accelerate product workflows, discovery synthesis, and requirements documentation
  • Experience using AI-assisted prototyping tools (e.g., GitHub Copilot, Cursor, or similar) to rapidly create and validate product concepts
  • 5+ years of experience in product management in SaaS and/or healthcare industry
  • Bachelor’s Degree

Nice To Haves

  • Experience with SQL or comfort reading queries to validate data definitions and support analytics feature development
  • Degree in computer science, technical discipline, or healthcare specialty
  • Experience managing data, analytics, or business intelligence products in a SaaS or healthcare environment

Responsibilities

  • Leading and participating in the development of product strategy to support the strategic positioning of Relias solutions in the healthcare market
  • Developing and enhancing products by aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, determining rollout strategy, and managing risks
  • Leading the discovery process to understand customer needs, opportunities, and pain points
  • Analyzing data to draw insights from current product performance to deliver on key user metrics.
  • Planning development milestones with Scrum team and ensure stakeholder alignment and achieve business outcomes
  • Providing business and market context to the development team
  • Prioritizing the development team’s backlog
  • Engaging with clients to obtain and implement feedback
  • Creating detailed requirements including user stories and acceptance criteria
  • Driving refinement and sprint planning activities
  • Facilitating and performing demos for both technical and business stakeholders
  • Creating product documentation including release notes, FAQ’s and Launch Briefs
  • Participating in the commercialization and go to market activities for Relias products, features, and acquisition migrations
  • Defining and improving product management best practices for Relias platform, mentoring teammates
  • Partnering with Data Engineering to define data requirements, schemas, and pipelines that power client-facing analytics and insights features
  • Translating complex data concepts into clear product requirements and visualization specifications that drive measurable client value
  • Evaluating and prioritizing analytics feature requests using data-informed decision-making and a deep understanding of client reporting needs
  • Leveraging AI-assisted tools and LLM prompting to accelerate prototyping, discovery, and requirements definition
  • Other duties as assigned.

Benefits

  • Fantastic health and wellness benefits package
  • outstanding 401k match
  • flexible PTO program
  • generous and inclusive parental leave policy
  • Relias pays for the employee portion of the monthly healthcare premium
  • Flexible work environment with onsite and work from home options
  • Active Employee Resource Groups open to all employees
  • Comprehensive onboarding program
  • Growth and career advancement opportunities
  • Promotes internal mobility and career growth aligned with evolving business needs
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees
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