Digital Product Manager - Director, Platform Capabilities

TD•Toronto, ON

2d•CA$115,600 - CA$163,200•Onsite

About The Position

TD's Value Creation Plan within TD Securities is executing a foundational platform transformation - rebuilding its digital capabilities as a composable, API-first set of shared services that can support the full range of banking products and client journeys. This is not an incremental improvement program. It is a ground-up redesign of how TD builds, delivers, and evolves its digital infrastructure. The Director, Platform Capabilities is a senior product leadership role within the team responsible for designing and delivering that shared infrastructure. Directors in this team own the capability roadmap for a defined cluster of platform services - from requirements definition through delivery milestones to ongoing quality and evolution - and serve as the primary accountability point for their domain across product, technology, and business stakeholders. The platform is being built across several interconnected capability clusters: client identity, access, and data services; product onboarding and activation workflows; client intelligence, reporting, and engagement services; and payment and orchestration services.

Requirements

8–12 years of product management experience, with a strong preference for roles that span both financial services and digital platform or infrastructure products.
Demonstrated experience building or owning shared platform capabilities in a multi-product, API-first environment - comfortable with the distinction between platform services and client-facing journeys.
Technical acumen sufficient to be a credible product partner for engineering teams: fluent in API design principles, data modeling, and event-driven architecture patterns without being a developer.
Strong cross-functional influence skills - this role works across product, technology, risk, compliance, and operations without direct authority over most of those partners.
Ability to operate effectively in a transformation context: setting direction under ambiguity, managing dependencies across a complex program, and communicating trade-offs clearly to senior stakeholders.

Nice To Haves

Transaction banking background - treasury management, cash management, or commercial banking -is a strong plus across all roles on this team.
Client identity, access, and data services - experience with CIAM/IAM patterns, KYC/KYB workflows, entitlement and access governance, or client entity and product catalog data management in a financial services context.
Onboarding and activation workflows - experience designing or owning the workflow layer that takes an entitled client through to active product use, including service configuration, operational readiness, and cross-product activation standards.
Client intelligence, reporting, and engagement services - experience with financial data reporting platforms, statement generation and delivery, or event-driven alerts and notifications infrastructure in a corporate banking context.
Payment and orchestration services - experience with payment initiation or management platforms, payment rail and protocol knowledge (ACH, SWIFT, ISO 20022, RTP/FedNow), or workflow orchestration and rules engine product ownership.

Responsibilities

Platform capability roadmap - owning the strategy, sequencing, and delivery milestones for a defined set of shared platform services within platform, in partnership with technology leads and business stakeholders.
Requirements and service design - translating business requirements, client needs, and regulatory constraints into clean, reusable platform service definitions; defining API contracts, data schemas, and interface standards that Journey teams depend on.
Cross-functional delivery - driving alignment across product, technology, operations, risk, and compliance to keep platform builds on track; managing upstream data and service dependencies without direct authority over most delivery partners.
Platform quality and standards - holding platform services to the architectural principles of the composable platform: API-first, reusable, well-documented, and observable.
Journey team partnership - serving as the platform interface for one or more Product Journey teams; managing the intake of new capability requirements, communicating trade-offs, and ensuring service contracts are fit for purpose.
Stakeholder communication - representing the platform capability roadmap to senior business and technology leaders; communicating dependency risks, trade-offs, and sequencing decisions clearly and with appropriate urgency.