Senior Product Manager (SASE - Scale and PLG)

Palo Alto Networks • Santa Clara, CA

4d

About The Position

We are the global leader in cybersecurity, and Prisma SASE is one of the fastest growing product lines . This is a high-visibility role where you will define the standards for AI led automation and innovation in a market that never stops evolving. As a Senior Product Manager for SCALE and PLG , you will build AI native workflows that will re-imagine next generation onboarding, customer deployment delivery and product led growth . This role is designed for a platform-focused product builder who deeply empathises with enterprise customer pain points and works passionately to remove friction and deliver value. You will leverage AI and Agentic workflows to automate platform operations and simplify the complexity of network security management.

Requirements

• Technical Foundation: BS/MS in a technical field or equivalent practical experience.
• SaaS PM Expertise: 5-8+ years of product management experience (leveling dependent on experience), specifically within SaaS Platform/Infrastructure organizations.
• Scale & Resiliency: Proven track record of managing platforms with high-availability requirements, complex multi-tenancy, and large-scale data sets.
• Target Background: Prior experience automating workflows and demonstrable body of work.

Nice To Haves

• Mindset: A "Time-to-Value" obsession. You measure success by how quickly a customer realizes the benefit of our platform.
• AI/Agentic Experience: Practical experience applying AI or Large Language Models (LLMs) to solve operational platform problems or automate user workflows.
• Operational Excellence: Deep understanding of onboarding friction and how to architect "zero-touch" experiences for enterprise-grade hardware and software.
• Influence at Scale: Demonstrated ability to lead high-stakes projects that require buy-in from senior engineering leadership and finance teams.

Responsibilities

• Empathy-Led Roadmap: Deep-dive into the practitioner’s "Day 0" and "Day 1" journey to identify friction points in SASE onboarding and service delivery.
• AI Strategy: Define and execute the integration of AI/ML to automate complex network mapping, policy inheritance, and security configuration validation.
• Accelerated Time-to-Value: Design "Golden Path" workflows that allow customers to transition from purchase to protection in record time.
• Service Delivery Automation: Convert traditional "human-in-the-loop" service tasks into automated work items, ensuring consistency and speed across the global customer base.
• Cross-Functional Leadership: Partner with Engineering, UX, and Customer Success to ensure that automation isn't just "functional" but intuitively designed for the person behind the screen.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees