Senior Product Manager, Professional Education Training

Edwards Lifesciences•Irvine, CA

1d•$121,000 - $171,000

About The Position

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Requirements

Bachelor's Degree or Equivalent in relevant field with a minimum of 8 years of previously related work experience working in sales, marketing, or healthcare industry or equivalent work experience based on Edwards criteria

Nice To Haves

Experience with creating product and/or program related training documents and educational tools from program planning to execution
Credentialed as a cardiac echo sonographer or equivalent work experience
Proven successful organizational and project management skills
Experience in structural heart procedures
Proven expertise in Microsoft Office Suite
Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
Extensive understanding of related aspects of marketing concepts and principles
Extensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning
Extensive knowledge of regulatory and AdvaMed requirements
Strict attention to detail
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Ability to manage competing priorities in a fast paced environment
Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management
Maintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts.
Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Responsibilities

Develop Professional Education programs and strategies for the organization.
Subject Matter Expert for areas of responsibility in both SAPIEN M3 product/program expertise and procedural knowledge
Engage KOLs to develop strategically aligned messages on EW programs
Create and manage all product and/or program related training documents and educational tools from program planning to execution
Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes
Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate
Manage relationships with multiple vendors
Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concerns
Drive process improvement for operational efficiency.
Measure effectiveness of training efforts
Other incidental duties