Senior Product Manager - Platform

Mixpanel•San Francisco, CA

About The Position

As Mixpanel scales into the enterprise, the platform that underpins how customers manage, secure, and control their Mixpanel environment becomes increasingly strategic. This isn’t a role about a single feature or workflow — it’s about the foundational systems that determine whether a 500-person company trusts us with their data and their organizational complexity. The Senior PM, Platform will own Mixpanel’s core enterprise management surface: RBAC and permissions, SSO and passkeys, authentication services, bulk user and workspace management, audit logs, admin controls, and settings UX. You’ll be the PM for the systems that enterprise IT and security teams evaluate when deciding whether to standardize on Mixpanel. This role requires someone who thinks in systems, understands the security and compliance requirements of enterprise customers, and knows how to build trust — with engineering, with customers, and with the cross-functional teams that depend on platform stability. If you’re energized by infrastructure that quietly powers everything and occasionally takes center stage during a security review, this role is for you.

Requirements

5+ years of PM experience owning meaningful problems end-to-end; direct experience with identity, access management, enterprise administration, or security-adjacent product work strongly preferred
Track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without formal authority
Experience building business cases for security, compliance, or infrastructure investments where ROI is indirect or realized over long time horizons
Familiarity with enterprise sales and the role platform features (SSO, RBAC, audit logs) play in closing and renewing enterprise accounts
Systems thinker: you understand how platform-layer decisions ripple across products, user journeys, and engineering teams, and you reason about second-order effects before committing to a direction
Technical fluency: credible with engineers on identity, auth, and security infrastructure tradeoffs; can partner on architecture-level product decisions without needing to be an engineer
Curious by default: you ask better questions before proposing solutions, challenge assumptions respectfully, and design lightweight experiments to validate direction
Customer-obsessed even on infrastructure: you stay connected to how platform quality shows up for end users and enterprise admins, not just internal teams
Clear, direct communicator: you can write a crisp one-pager, align senior stakeholders on a difficult tradeoff, and make security/compliance topics accessible to non-technical audiences
AI-native: you use AI tools actively in your day-to-day product work — research, synthesis, discovery — and can point to specific ways they’ve changed how you operate

Nice To Haves

Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns
Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM
Hands-on Mixpanel user who understands the product from the inside
Experience at a company navigating single-product to multiproduct platform complexity
Experience writing production-grade software or working directly with auth/identity APIs

Responsibilities

Own the Enterprise Platform Roadmap
Define and drive the roadmap for Mixpanel’s enterprise management surface — RBAC, SSO/passkeys, auth services, audit logs, admin controls, bulk user management, and settings UX
Develop a principled view of what the platform must guarantee (security, compliance, reliability) vs. what can be iterative — and sequence investments accordingly
Anticipate requirements from enterprise customers, internal security reviews, and compliance obligations; design ahead of the ask rather than reacting to it
Build business cases for platform investments, making the indirect ROI of security and compliance work legible to leadership
Establish operating cadence and governance across the two engineering tracks: align dependencies, create clear owners, and ensure predictable delivery
Lead with Curiosity and Disciplined Discovery
Approach every platform problem with structured curiosity: frame clear hypotheses, test assumptions with lightweight experiments, and evaluate second-order effects before committing
Stay directly connected to enterprise customers and security-facing stakeholders (Sales, CS, Legal) to understand how platform limitations show up in real deals and renewals
Synthesize signal from security reviews, compliance inquiries, support tickets, and customer interviews into clear, prioritized product proposals
Drive Cross-Team Platform Integrity
Own the consistency and reliability of shared authentication, permissions, and admin patterns across Mixpanel’s product portfolio — ensure every product team builds on a stable, well-governed foundation
Partner with engineering leads to define clear APIs, auth contracts, and permission interfaces that prevent hidden dependencies and enable safe evolution
Define and maintain measurement standards for platform health: uptime, auth failure rates, admin task completion, enterprise onboarding velocity
Work closely with application security to ensure platform features meet enterprise security standards and pass external audits

Benefits

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

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