Senior Product Manager, Platform

Sharp Performance•Culver City, CA

32d

About The Position

Sharp Performance is looking for a Senior Product Manager to own their coach platform. This role involves managing the platform as the backend for their mobile app and external services, as well as a standalone product for coaches to manage their caseloads, schedules, and member interactions. The Product Manager will set the platform vision, partner with coaching operations, Engineering, Design, and the Lead PM to develop coach-facing tools and define the platform/API layer. Responsibilities include writing specifications, sequencing work, making tradeoffs between coach-facing product investment and platform/API work, and owning AI/Claude Code-powered tooling. The role offers significant ownership and the opportunity to shape a critical product that impacts every member and coach.

Requirements

5+ years of product management experience.
At least 2+ years of experience on a platform, API, or infrastructure product.
Prior ownership of an internal or operations-facing product (e.g., agent tooling, ops consoles, CSM platforms, coach tools).
Demonstrated AI fluency: deeply fluent in the Claude Code ecosystem and broader AI tooling, actively keeping up to date with the latest in AI development practices and integrating them into your work.
Experience working with frontline operator users and translating workflow insight into product.
A track record of partnering deeply with engineers: empathetic, direct, and able to drive tight collaboration models.
Proficiency in sprint craft: scoping, sequencing, and unblocking work in fast-moving cycles.
Ability to write clear and effective specifications.
Mission pull: energized by the chance to serve first responders, military, and other high-stress professions.

Nice To Haves

Direct experience building tools for frontline ops users (coaches, CSMs, agents, clinicians).
Experience with calendaring, scheduling, and matching problem sets.
Technical fluency: ability to read code, design APIs, and debate architecture credibly with senior engineers.
Hands-on familiarity with PHP, Laravel, PostgreSQL.
Product analytics experience with PostHog or Mixpanel.
Fluency with Linear, Notion, Figma, and Claude.

Responsibilities

Own the product roadmap for Sharp's coach platform, encompassing both the backend for the mobile app/external services and the standalone coach product.
Own the coach-facing product experience, partnering with coaching ops to understand workflows and ship scaling tooling.
Own the platform/API layer powering the mobile app and external service consumers, defining service contracts, SLAs, and roadmap for downstream products.
Manage the dual mandate of making tradeoffs between coach-facing product investment and platform/API work, and sequencing the roadmap to serve both audiences.
Define and track success metrics for both surfaces, including coach productivity, throughput, satisfaction, platform reliability, latency, and time-to-integrate.
Act as the product owner for a full-stack product development team (one Engineering Manager and 4-6 offshore engineers), coordinating agile ceremonies.
Author and review technical documentation, including PRDs, Linear projects and tickets, API documentation, GTM plans, and internal communications.
Participate in Product team planning, strategy discussions, and long-term vision setting.