Senior Product Manager, OTT Live Experiences (Hybrid/Telework)

CBC/Radio-Canada • Montreal, QC

11d • Hybrid

About The Position

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. We are seeking a Senior Product Manager – Live Experiences to help shape and execute the product strategy for our real-time streaming capabilities across CBC Gem and ICI TOU.TV. Working in close partnership with Product Leadership, you will translate overarching business goals and complex stakeholder needs into a unified, actionable vision. You will drive the strategic roadmap for live features, lead high-concurrency event readiness, and partner with the Product Owner to empower our dedicated Live Experience team to build scalable, resilient, and engaging streaming experiences for millions of Canadians. Our digital teams’ values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach. Here at CBC Digital Strategy & Products, we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Requirements

• 6+ years of product management experience, with a proven track record of shipping scalable live video streaming or real-time interactive features in an OTT, broadcast, or high-concurrency digital environment.
• Strong domain knowledge of live streaming workflows, low-latency playback protocols, video player integrations, dynamic ad insertion (DAI), and real-time data feeds.
• Systems-oriented strategic thinking, with a demonstrated ability to convert high-level broadcast and business goals into structured 12–18 month product roadmaps across CBC Gem and ICI TOU.TV.
• Proven executive presence, with experience presenting strategic plans to leadership, navigating organizational complexity, and working comfortably alongside senior executives.
• Ability to drive clarity out of uncertainty, applying proactive risk-management, dependency-tracking, and capability-forecasting practices during high-stakes initiatives.
• Exceptional stakeholder diplomacy, leveraging strong listening skills to translate complex technical challenges and build alignment across technical, editorial, broadcast, and business teams.
• A strong user-experience lens, balancing seamless, intuitive design with the technical performance realities of real-time video playback.
• Deep fluency in modern product frameworks (Agile discovery/delivery), with a knack for asking the right questions to unlock audience value.
• Bilingualism in both English and French is a strong asset in our dual-service public broadcasting environment.
• Candidates will be required to work in a multilingual environment, where business will be conducted in both official languages (English and French).
• Candidates may be subject to skills and knowledge testing.
• Candidates who advance to the next step will be asked to complete a background check. This includes: A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

Nice To Haves

• French language skills (Reading, Speaking, Writing)

Responsibilities

• Co-create the multi-year product roadmap for real-time streaming capabilities across CBC Gem and ICI TOU.TV, ensuring platform readiness for high-stakes national events.
• Serve as the primary product partner for Media Presentation, Content Programming, Media Solutions, and Marketing, translating complex dependencies into clear digital capabilities.
• Partner closely with Solution Architects to define scalable, resilient solutions that support high-concurrency live experiences.
• Create high-level strategic product briefs and performance metrics that empower the Live Experience Product Owner and team to deliver with speed and autonomy.
• Champion new real-time features to elevate audience engagement with live content across both CBC Gem and ICI Tou.tv.
• Define key performance indicators for product health, Quality of Service (QoS), and audience retention, leveraging real-time data to drive continuous platform optimization.
• Facilitate strategic business conversations to resolve competing service priorities and align stakeholder objectives with overarching product goals.
• Drive cross-departmental alignment of workflows, timelines, and technical dependencies across broadcast, engineering, digital, editorial, and business operations to deliver major live moments on Gem and Tou.tv.

Benefits

• Flexible work schedules
• Work from home opportunities
• Competitive total rewards package
• Opportunities to work with cutting edge technology
• Opportunities for continued learning and professional development
• Opportunities to become a member of our Employee Resource Groups
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected
• A supportive management team committed to upholding the highest standards of diversity and inclusivity
• An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed