Senior Product Manager, Observe by Snowflake

Snowflake•Menlo Park, CA

About The Position

Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. About the Role As a Senior Product Manager at Observe by Snowflake you will lead a cross-functional team to define and execute the product roadmap across core product areas -- Logs, Metrics, Traces, Data Management, AI and more. You will set strategy grounded in deep customer empathy, drive prioritization across competing enterprise demands, and shape a product processing thousands of TB/day of telemetry. This is a high visibility role where you will interact with internal and external stakeholders regularly and have the ability to shape the product’s direction

Requirements

6+ years of PM experience, with 3+ years on infrastructure, developer tools, or observability platforms
Deep familiarity with observability concepts (logs, metrics, traces, APM, alerts) and cloud-native architectures
Technical fluency in distributed systems, streaming ingest, and open standards (OpenTelemetry, Iceberg)
Proven track record shipping in competitive enterprise markets and displacing incumbents
Strong communicator who can align cross-functional teams and navigate the complexity of an acquisition integration
Familiarity with AI/ML and agentic workflows; can demonstrate use of AI tools in their day-to-day

Nice To Haves

Experience with or strong opinions on AI SRE, AIOps, or agentic observability workflows
Exposure to modern data ingestion, storage and retrieval systems including Kafka, SQL, NoSQL, and data warehousing technologies.
Familiarity with the OpenTelemetry ecosystem and open-source community dynamics

Responsibilities

Define and own the product roadmap for one or more areas; set strategy, prioritize ruthlessly, and deliver against adoption, migration, and cost-efficiency goals
Lead enterprise customer discovery to translate observability pain points into product requirements and drive product adoption
Partner with engineering, GTM, and Snowflake platform teams to execute quarterly plans and align on integration opportunities (Cortex AI, Iceberg, Snowflake Intelligence)
Represent product in high stakes situations to customers, partners, and leadership through crisp PRDs, specs, and strategy presentations
Drive 0-to-1 & 1-to-N Initiatives: Identify emerging patterns and turn them into scalable, GA-ready product offerings.