Senior Product Manager, NA Seller Success

Amazon • Seattle, WA

1d

About The Position

Do you want to lead a strategic role that shapes how we work with Selling
Partners to ensure the best possible seller Experience on Amazon? Do you have
the ability to see the big picture of Amazon’s business, going into details with
data and exercising business acumen? We are looking for a Senior PM who is
passionate about innovating on behalf of Sellers to drive new strategic
initiatives that optimizes seller’s cost of doing business on Amazon and improve
Seller profitability. This is an opportunity to drive strategic products and
programs, requiring a strong level of judgment with a high level of executive
visibility.

Amazon’s US 3P (Third-Party) Business represents an incredible opportunity to
address a vast market segment and customer base and is an area of high interest
for Amazon. Our organization is focused focused on building solutions that
enable our sellers to grow and deliver unique products and services to
customers. Our business has an incredible opportunity and thus we can reinvent
everything from the Seller experience to the Customer experience.

As a Senior PM, you will own US 3P initiatives around improving seller
profitability through Fee optimization, leveraging Fee incentives, defect
reduction to impact seller’s experience on Amazon by collaborating
cross-functionally with worldwide partners to deliver transformative solutions.
This role involves significant use of data and seller feedback to measure impact
of strategy, and drive decision-making with senior stakeholders. In this
fast-paced environment, you will wear multiple hats - from driving the overall
vision to execution. You will synthesize transformation ideas and present for
leadership review through effective use of Amazon mechanisms (PR/FAQs,
narratives, customer working backwards documents). Successful candidates will
possess excellent analytical skills, be proficient in process optimization, and
have a penchant for conceptualizing & implementing mechanisms. You are customer
obsessed, can thrive in ambiguity, and demonstrate empathy. Communication,
writing, attention to detail, follow through, and ability to coordinate across
teams will be second nature to be effective in this role. This is a great
opportunity to play a key role in a fast-moving team that is significantly
impacting the multi-billion-dollar 3P seller business.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Responsibilities

• Identify business and customer challenges, develop compelling narratives to support the initiative, and align with stakeholder teams.
• Proactively identify, track, and execute opportunities to improve operational performance and achieve key goals and targets.
• Create project plans, identify resources, and organize cross-functional teams to implement future state processes & tools.
• Collaborate with functional teams to develop business and/or technology solutions, conduct proof-of-concept, and obtain buy-in from key stakeholders.
• Be integral to the change management process to ensure adoption of new processes and tools, using performance metrics.
• Publish project trackers and flash reports to keep stakeholders informed about project status.
• Support annual operational planning, create a business plan with strategic initiatives and priorities supported by data and customer anecdotes.
• Support the creation, tracking, and execution of goals and operational metrics required to achieve the strategic objectives of the business.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level