Senior Manager, Product Management, NA
About The Position
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview This role can be based remotely in the United States. The Senior Manager, Product Management is a senior role responsible for driving operational readiness and lifecycle execution of Vantage data center products across the region. This role acts as a key operational owner from pre-launch through scale and sustainment, ensuring products can be deployed, operated, and maintained consistently at scale. The position requires strong cross-functional leadership, systems thinking, and a hands-on approach to execution in hardware- and infrastructure-intensive environments. The role may operate as a senior individual contributor and/or lead a small team, depending on organizational needs.
Requirements
- 8+ years of experience in Product Management, Technical Program Management, Infrastructure Operations, or a related role
- Experience supporting the scale of complex, hardware-intensive, or infrastructure products
- Demonstrated success improving operational processes, automation, or tooling
- Strong cross-functional collaboration and influence skills
- Data-driven mindset with experience using metrics to improve operational performance
- Travel required is expected to be up to 20% but may increase over time as the business evolves
Responsibilities
- Drive operational readiness for data center products from pre-launch through scale
- Define and maintain operating models, runbooks, SOPs, and escalation frameworks
- Support and execute product launch readiness, regional onboarding, and scale-out activities
- Translate product and engineering designs into clear, executable operational workflows
- Partner with Engineering, Supply Chain, and Operations to drive automation, tooling, and system integrations
- Ensure data quality, system integrity, and reliable end-to-end operational workflows
- Support lifecycle performance in production, including deployment, operation, maintenance, and retirement
- Identify operational risks and bottlenecks and drive mitigation plans and design feedback
- Define, track, and improve operational KPIs (e.g., time-to-deploy, MTTR, yield, availability)
- Establish feedback loops between operations, product, and engineering teams
- Participate as an operational leader in product reviews, readiness assessments, and post-launch retrospectives
- Additional duties as assigned by Management
Benefits
- This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
