Senior Manager, Product Management

Tax.com•Plano, TX

10h•Hybrid

About The Position

Ryan, LLC is an award-winning global tax firm that liberates its clients from the burden of being overtaxed. By freeing our clients’ capital, we make it possible for them to invest, grow, and thrive – concentrating on what they do best. For years, Ryan has been delivering unparalleled value to many of the world’s most respected companies in the form of exceptional services, as well as cutting edge software solutions. In 2021, Ryan was named as One of the Best Places to Work by Glassdoor. Ryan has also been named one of the Fortune 100 Best Companies to Work For the past five years in a row. We are on a mission to become the world’s trusted platform for tax, seamlessly delivering the right combination of software and expertise to become an intuitive extension of our clients’ tax capability. The Senior Manager, Product Management is responsible for assisting with delivering a class-defining experience for the public facing look, feel and navigation for Ryan’s platform home (domain). They work as part of a team that defines, creates and lead the implementation and execution of innovative strategies that deliver a consistent and trusted experience for Ryan clients. This role is perfect for a leader who has an ownership mentality for driving impact, pursues data-informed insights, focuses on customer empathy and product craft, and loves to learn and execute. To be successful in this role, you need to have a bias for action, and be comfortable guiding decision-making based on a combination of hard data and incomplete or ambiguous information. You understand how to balance long-term bets with quick wins. Senior Manager, Product Management Transfer Pricing Software Portfolio About the role We are looking for a Senior Manager, Product Management to help lead and evolve a portfolio of enterprise transfer pricing software products used by multinational enterprises. This is a senior, hands-on product leadership role focused on balancing growth, customer retention, and modernization across products at different stages of maturity. You will work closely with engineering, design, customer success, sales, and domain experts to define product direction, make clear prioritization decisions, and deliver meaningful outcomes for customers operating in a highly complex regulatory environment. This role reports to the Director of Product Management for Transfer Pricing and plays a critical role in scaling the portfolio while reducing operational and customer risk.

Requirements

8+ years of product management experience, including leadership of complex B2B or enterprise software products.
Direct experience in transfer pricing, including benchmarking and transfer pricing compliance reporting.
Strong understanding of the workflows and challenges faced by multinational enterprises and transfer pricing practitioners.
Proven ability to manage products at different lifecycle stages, including growth, maturity, and end of life.
Experience designing and delivering generative AI and or machine learning features in production software.
Strong ability to translate ambiguous problem spaces into clear product requirements and delivery plans.

Nice To Haves

Experience with advanced prompt engineering, including designing and iterating on complex prompts.
Experience orchestrating or pipelining multiple prompts together as part of a broader workflow.
Familiarity with agentic or semi agentic AI approaches where models perform multi step tasks.
Experience working with roadmap and product management tools such as Aha!.
Experience working in Azure DevOps and Confluence for backlog management, delivery tracking, and documentation.
Background working closely with cloud based platforms, data intensive products, or analytics driven systems.
Technical degree such as computer science, engineering, or a related field.
Prior experience as a software developer, technical lead, or solution architect.

Responsibilities

Own day to day product leadership for one or more enterprise software products within the transfer pricing portfolio.
Define and maintain product roadmaps that balance customer needs, regulatory requirements, technical health, and commercial outcomes.
Lead prioritization decisions across new capabilities, customer retention initiatives, modernization efforts, and technical investments.
Partner closely with Customer Success and Sales to understand churn drivers, adoption challenges, and opportunities to improve customer outcomes.
Drive product initiatives related to benchmarking, economic analysis, and transfer pricing compliance reporting.
Design and scope generative AI and machine learning powered features, from problem definition through delivery and iteration.
Collaborate with engineering on delivery planning, technical tradeoffs, and longer term architectural decisions, including AI driven solutions.
Establish and track product health metrics such as adoption, retention, cost to serve, and delivery performance.
Communicate clearly with stakeholders at multiple levels, including senior leadership, on roadmap decisions, risks, and progress.