Senior Product Manager, IT Infrastructure

NetApp, Inc.•Durham, NC

17h•$170,000 - $253,000•Remote

About The Position

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload, or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond. NetApp's IT Infrastructure organization manages the foundation that every employee, every system, and every business process runs on. The work is complex, consequential, and deeply connected to how the business operates every single day. We are looking for a Senior Product Manager who brings deep product craft, intellectual curiosity, and the ability to operate with confidence across engineering teams, business stakeholders, and executive leadership. This is not a project coordination role. This is a product role. You will own the backlog, shape the roadmap, champion the voice of the customer, and partner with technical leaders to deliver products that create meaningful business impact. If you are motivated by solving hard problems, working with smart people, and seeing your work reflected in how a global company operates every day, this is the right role for you. This role reports to the Director of Product Management within IT Infrastructure.

Requirements

8 or more years of product management experience in a technology environment
Demonstrated experience owning a product backlog and driving a roadmap end to end
Experience working within complex enterprise environments with multiple stakeholder groups
Proven ability to partner effectively with engineering and technical teams
Experience communicating with and influencing executive audiences
Comfortable performing requirements gathering and documentation independently in a lean environment without dedicated business analyst support
Background in infrastructure, platform, or enterprise technology products preferred
Familiarity with AI, cloud, or emerging enterprise technology platforms preferred
Intellectually curious with the ability to ask the right questions and synthesize complex information into clear product decisions
Strategically minded with the ability to connect technology decisions to business outcomes
Clear and confident communicator, equally effective in a boardroom and an engineering standup
Decisive, with the ability to gather input, form a view, and move work forward
Comfortable operating in ambiguous environments and creating clarity where none exists
Collaborative, with the ability to build alignment through relationships and influence
Self-directed, with the ability to identify what needs to happen next and make it happen

Nice To Haves

Experience creating visual artifacts such as data flows, architecture diagrams, or lightweight prototypes to communicate product concepts preferred
Committed to outcomes, measuring success by impact delivered not activity completed

Responsibilities

Partner with technical leaders to shape and maintain a clear product roadmap aligned to business priorities
Translate business needs and stakeholder input into a prioritized backlog with clear rationale
Maintain a forward-looking perspective on your product area and bring thoughtful, informed recommendations to technical and business leadership
Identify opportunities to improve, consolidate, or evolve products based on data and stakeholder feedback
Build trusted relationships across a complex stakeholder landscape including business units, executive leadership, Security, Legal, Finance, and HR
Serve as the primary product point of contact for your stakeholders
Facilitate discovery conversations to surface needs, pain points, and priorities
Communicate product decisions, tradeoffs, and roadmap direction clearly and confidently to all levels of the organization
Own and maintain a healthy, prioritized product backlog
Gather and document business and technical requirements independently, translating stakeholder needs into clear specifications for engineering and technical teams
Make prioritization decisions with clarity and conviction and communicate them effectively
Create the conditions for engineering teams to move fast and build the right things
Define success metrics for your products and track them consistently
Monitor product health and surface risks, gaps, and opportunities proactively
Drive continuous improvement across your product area
Bring a data-informed perspective to every product decision