Senior Product Manager, Integrations

Kindsight•,

3d•CA$105,000 - CA$140,000

About The Position

Kindsight is seeking a visionary Senior Product Manager for Integrations to shape and drive the product strategy for integrations within the Kindsight ecosystem. This role is central to Kindsight's growth, focusing on building a robust ecosystem of partners integrating with their iWave solution and CRM solutions (Ascend, AdvRM, and the Fundraising Platform). Kindsight is a mission-driven company passionate about helping nonprofits change the world through innovation. The Senior Product Manager will identify high-impact opportunities to enhance integration capabilities, delivering features that help nonprofits fundraise smarter and work more efficiently. This pivotal role sits at the intersection of technology, product innovation, and social impact, requiring close collaboration with engineering, design, marketing, and nonprofit customers to bring responsible, ethical, and mission-aligned solutions to market.

Requirements

3-5+ years in a product role, ideally with B2B and enterprise-facing products.
Demonstrated commitment to continuous product improvement and optimizing for a portfolio of releases.
Experience working in Agile environments, with a strong understanding of Scrum principles and backlog management.
Strong technical acumen and the ability to collaborate effectively with engineers.
Knowledge of API design and documentation, SDKs, developer platforms, app stores, authentication, license key management, error handling and other technology associated with integration implementations.
You see the big picture and can connect the dots between emerging integration capabilities and customer value.
Strong written and verbal communication skills with a focus on articulating customer problems and the ability to adapt to different audiences.
Passionate about understanding and serving nonprofit customers, with a deep sense of empathy and mission alignment.
You know how to move from strategy to shipped product, with a strong focus on outcomes and learning.
Experience managing external partnerships and integrations.
Ability to work autonomously and take on significant responsibility.

Nice To Haves

Experience with Salesforce APIs and/or integration with third party CRMs and Donor Management Systems.
Familiarity with database and data management - My SQL, Postgres, schema design
Knowledge of data formats and transformation - JSON, CSV, XML, data normalization, API payload mapping

Responsibilities

Craft the Integration Vision & Strategy: Shape and advocate for a forward-looking product vision that aligns with company priorities and is grounded in a deep understanding of customer needs. The strategy will focus on building a seamless, scalable platform that enables third parties to integrate with us easily and effectively.
Engage with Customers: Collaborate with users to deeply understand their needs, translate them into product opportunities, and validate ideas and concepts. Act as the voice of the users, ensuring their needs are considered in product development.
Own the Product Roadmap: Responsible for crafting an integration strategy and a product roadmap that aligns with the broader team and company goals and making trade-off decisions that maximize value. Oversee the entire product development lifecycle from ideation to launch, ensuring timely and high-quality releases. Champion a data-informed approach to investment decisions, aligning roadmap features with revenue, retention, and profitability targets.
Lead Cross-Functional Execution: Develop clear and actionable product specifications, collaborating with Design, Engineering and 3rd party teams to ensure alignment. Partner with Engineering to create robust technical plans, improve development speed, and resolve execution challenges. Collaborate cross-functionally with Sales, Customer Success, and Marketing to align product development with customer and business objectives.
Partner with Third Parties: Build and nurture strong, collaborative relationships with integration partners to deliver solutions that create value for all Kindsight customers. Strengthen and expand our ecosystem of partners to drive long-term success.
Deliver Outcomes: Define and track key product success metrics, iterating based on data and customer feedback.
Communicate & Inspire: Develop and maintain a winning product strategy and roadmap, aligning it with senior leaders and stakeholders. Maintain the product backlog and roadmap, and present product status updates to leadership.