Senior Product Manager, In-Vehicle Identification and Authentication

General Motors•Mountain View, CA

6d•$125,200 - $192,700•Hybrid

About The Position

As the Senior Product Manager for In-Vehicle Identification and Authentication, you will define how a car knows who you are, what you can access, and when we have permission to use your data. You will bring your customer experience expertise and lens to tackle key issues made more critical with the introduction of AI in our vehicles. You will lead the strategy, roadmap, and execution of solutions that enable secure, convenient, and personalized access to GM vehicles and services. You will consider existing and future identification and authentication methods keeping GM at the forefront of user access. Your work will ensure that every customer interaction with their vehicle is both secure and frictionless. Your ability to clearly communicate, break down complex problems, and drive alignment across Vehicle, Design, Legal, Privacy, Engineering, and Product teams will simplify trust, access, and safety experiences across vehicles and mobile apps. Deep user empathy, judgement around friction vs trust, and the ability to simplify complex technical challenges are essential for success.

Requirements

Consumer product experience required
Bachelor’s degree in Computer Science, Engineering, Business, or related field
5+ years of product management experience, preferably in automotive or consumer technology
Scrappy, self-starter, that finds ways to execute and deliver
Ability to work closely with design and engineering to simplify complex problems and products.
Excellent communication and documentation skills, with the ability to craft clear narratives and influence at all levels.

Nice To Haves

Experience with parental controls/family products or smart home/gaming/streaming household profiles
Experience with Android Automotive, infotainment platforms, or connected devices
Familiarity with cross-device product experiences spanning mobile and vehicle
Trust and Safety experience
Experience working with Design Thinking methodologies

Responsibilities

Define and own the product vision and roadmap to simplify trust and access experiences in our vehicles.
Leverage your skills and judgement to navigate the balance between friction vs trust.
Leverage Design Thinking methodologies to collaborate with design and research, defining when experiences require additional trust reducing friction and increase adoption.
Serve as the voice of the customer and rationalize multiple PIN experiences and define access patterns for shared-vehicle use cases.
Monitor emerging personalization trends, technologies, and threats; incorporate data, research, and market analysis to inform and prioritize the product roadmap.