Senior Product Manager II, Notifications & Communications Platform

Compass • Aventura, FL

6d

About The Position

Compass is seeking a technical Senior Product Manager to lead the vision and execution of its Notifications Platform. This role is responsible for the foundational engine that connects hundreds of thousands of real estate agents with their clients and spheres of influence. The position owns the high-volume email and push notification architecture that powers automated transactional and promotional communication for various products, as well as agent-managed email marketing campaigns. The Senior Product Manager will establish and refine frameworks and governance models to enable Product & Engineering teams to build their own notifications. The role requires balancing a high-performance, scalable infrastructure with intuitive controls for a premium, relevant, and non-intrusive experience for agents and consumers. The ideal candidate has a deep background in Email Service Providers (ESPs), managing large-scale deliverability and domain reputation, and is an autonomous operator with strong product judgment capable of turning ambiguous problem spaces into clear, sequenced plans. This role requires strong organizational skills to manage multiple initiatives, understand complex business use cases, and bring them to life. The position offers gratification in building robust foundations with broad-based impact and optimizing for scalability and repeatability.

Requirements

• 6+ years of product management experience (or equivalent) building and launching software products, including time spent owning foundational platform tools and services.
• 2+ years specifically focused on email and push notifications, communications platforms, and/or email infrastructure.
• Extensive experience with ESPs and high volume email marketing platforms (e.g. Mailgun, SendGrid, Mailchimp, Brevo).
• Expert-level knowledge of industry-leading deliverability best practices, commercial marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management.
• Ability to distill complex technical constraints into clear product strategies for executive stakeholders and non-technical audiences.
• Strong collaboration skills with Engineering and UX Design teams.
• Strong verbal and written communication that brings clarity and instills confidence.
• Ability to lead by influencing others, without the need to project formal authority, especially in cross-functional and executive settings.
• Ability to thrive and adapt in a fast-paced, high-growth and rapidly changing environment.

Nice To Haves

• Experience with high-volume voice and SMS communication platforms (e.g. Twilio, Sinch) and related compliance standards.

Responsibilities

• Define and execute the product vision, strategy, and roadmap for the Notifications & Communications Platform, balancing near-term impact with long-term evolution.
• Scale the Notifications Platform to enable hundreds of thousands of real estate agents at thousands of independent franchise brokerages to autonomously send and manage their promotional email marketing campaigns directly from the platform using natively built products.
• Act as the go-to internal subject matter expert on email deliverability.
• Stay ahead of industry changes, translate them into platform capabilities, and drive their prioritization across product roadmaps.
• Partner with our Email Service Provider to build and manage tooling to monitor domain health and sender analytics to maximize inbox deliverability for both system-generated and agent-generated communications.
• Design and implement scalable notification settings and preference centers that give both agents and consumers granular control over their communication experience.
• Partner closely with Engineering, UX Design, and cross-functional business teams while making data-informed trade-offs between scope, quality, and speed.

Benefits

• Participation in our incentive programs (which may include eligible cash, equity, or commissions).
• Paid vacation, holidays, sick time, parental leave, and recharge leave
• Medical, tele-health, dental and vision benefits
• 401(k) plan
• Flexible spending accounts (FSAs)
• Commuter program
• Life and disability insurance
• Maven (a support system for new parents)
• Carrot (fertility benefits)
• UrbanSitter (caregiver referral network)
• Employee Assistance Program
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed