Senior Product Manager II - Fraud & Identity

Wrapbook•,

1d•$156,500 - $241,500•Remote

About The Position

Wrapbook is seeking a Senior Product Manager II to lead fraud and identity/authentication initiatives. This role involves defining and driving the product strategy and roadmap for detecting, preventing, and responding to fraud, as well as verifying and protecting identity throughout the customer lifecycle. The position requires a hands-on approach, working closely with engineers. The role will also involve cross-functional collaboration with other teams and partnership with the Legal & GRC team for KYC and AML compliance. The Senior Product Manager II will guide fraud operations and own product decisions regarding detection, prevention, and prioritization. This role reports to the Senior Manager of Product Management, Onboarding & Lifecycle.

Requirements

Owned a fraud, risk, or identity product surface at a payments, fintech, or marketplace company — not adjacent to it, owned it.
Real fluency in detection tradeoffs: precision vs. recall, the true cost of a false positive, and the idea of a finite friction budget.
Comfort working directly with engineers on scoring logic and schemas, not just briefing them and waiting.
Experience running or co-running incident response, with the instinct that the expensive part of fraud is the operational orchestration, not the detection build.
AI fluency/demonstrated experience working with/building with AI; using AI to increase the speed, accuracy, and automation throughout the fraud lifecycle.
A track record of decision docs that got decided and turned into shipped work, not just documented.
Experience in build/buy decisions around fraud platforms.
Comfortable pushing back on senior stakeholders with evidence, rather than deferring or complying by default.
Excellent written communication — Wrapbook is a document-forward, remote-first culture, and your writing is how people experience your thinking.

Nice To Haves

You have any advanced financial industry certifications — CPA, CFA, CFE (Certified Fraud Examiner), etc.
You have payroll, payments, or other money-movement experience.
You have KYC/AML domain knowledge, or vendor/AP fraud experience.
You have hands-on experience with Auth0 or a comparable identity platform.
You have exposure to synthetic and AI-generated identity fraud patterns.
You love wearing a lot of hats and rolling up your sleeves to be hands-on with solving fraud problems.

Responsibilities

Define and drive the product strategy and roadmap for fraud and identity/authentication across the customer lifecycle — from prevention to detection to response.
Prioritize and sequence the joint fraud + identity roadmap, weighing input across the teams whose backlogs it depends on.
Work directly with engineers on scoring logic and rules. Read a schema, reason about what a signal actually discriminates, and tell a good-sounding signal from a useful one.
Turn analysis into decisions that ship. Write decision docs that carry a clear recommendation and get acted on — not a comprehensive list of options with no ranking.
Act as incident commander for fraud incidents, coordinating engineering, Client Ops, GRC, Treasury, and Security, and evolve the playbooks so others can step in.
Define and instrument the fraud and identity health metrics that matter most — spanning detection accuracy, authentication coverage, and the customer friction it creates.
Say no upward, with evidence, when a new signal, a vendor, or a broad enforcement change would spend the friction budget without reducing real risk.
Partner with Legal/GRC on the compliance-adjacent surface your product touches (KYC/AML posture, audit walkthroughs) without taking on the compliance function itself.