Senior Product Manager, Growth & Enrollment

Imagine Pediatrics•United States (Remote), TX

19h

About The Position

As a Senior Product Manager, you will shape how patients enter and engage with Imagine Pediatrics - from initial health plan eligibility through enrollment and early care experiences. You will own the systems and workflows that power new market launches, ensuring newly eligible patients are accurately identified, routed, and supported through Outreach and into care. This includes building for the teams responsible for enrolling families (our Outreach organization) and ensuring a seamless handoff into clinical workflows within Care Hub. This role sits at the intersection of growth, operations, and care delivery, and is ideal for a product leader who enjoys translating complex, real-world workflows into scalable systems that drive both business and patient impact.

Requirements

5+ years of Product Management experience, ideally in healthcare, growth, or operational platforms
Experience owning products that drive conversion, onboarding, or top-of-funnel engagement
Strong ability to map and simplify complex workflows across multiple teams and systems
Proven track record of driving cross-functional execution across product, engineering, and operations
Comfort working closely with operational teams (e.g., call centers, outreach, or care coordination)
Experience defining and improving metrics such as conversion rate, CAC, time to value, or engagement
Excellent communication skills across technical and non-technical stakeholders

Nice To Haves

Health plan integrations, eligibility systems, or payer-driven workflows
Care management platforms or clinical operations
Medicaid populations or value-based care models
Building tools for non-technical operational users

Responsibilities

Own top-of-funnel patient journeys
Design and optimize the end-to-end experience from eligibility → outreach → enrollment → first clinical interaction
Build systems that support new health plan and market launches, ensuring accurate patient identification and onboarding
Partner with Outreach (call center) teams to improve conversion, efficiency, and experience
Identify and reduce friction across the funnel to lower cost of acquisition (CAC) and improve early engagement
Map and operationalize complex workflows
Deeply understand and document workflows across health plan data ingestion, eligibility logic, outreach operations, and care team handoffs
Translate fragmented processes into clear, scalable product systems
Ensure internal tools (Care Hub and supporting systems) reflect real-world operational needs
Drive product discovery and execution
Lead the full product lifecycle using a build–measure–learn approach
Conduct discovery across operations, clinical teams, and leadership to understand constraints and opportunities
Define product strategy and deliver iterative improvements focused on measurable funnel performance
Partner cross-functionally
Work closely with operations, outreach leadership, clinical teams, engineering, and data
Align stakeholders across go-to-market, care delivery, and product
Navigate tradeoffs between growth, operational efficiency, and clinical quality
Deliver measurable business and patient outcomes
Improve enrollment conversion rates, time to first meaningful interaction, and early engagement durability
Reduce operational inefficiencies and cost to acquire and onboard patients
Ensure new patient cohorts successfully transition into ongoing care
Develop domain expertise
Become an expert in pediatric value-based care, Medicaid populations, and health plan partnerships
Stay informed on best practices in care management, patient engagement, and operational scaling