Senior Product Manager, Future Forward

Intuitive • Sunnyvale, CA

2d • Onsite

About The Position

The Future Forward organization is Intuitive’s advanced concepts group. We explore emerging technologies, prototype next-generation solutions, and build software experiences that shape the future of robotic-assisted surgery. If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here. The Senior Product Manager, Future Forward will support product management of novel robotic platforms and technologies. This includes executing future-oriented projects to advance the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to develop product requirements and represent the customer through the Product Development Process (PDP), support trade-off discussions and help prepare new products for commercial launch. This role contributes to strategic planning, represents the voice of the customer to the organization, and plays a key role in product development efforts. Working across product franchises, in multiple geographies, and in collaboration with cross-functional stakeholders across Product Operations and Commercial functions, this person will help tie the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).

Requirements

• Must be a highly passionate individual that notices and cares about design details and physician/customer experience with medical technology
• At least 7 years of professional experience with at least 3 years of experience in medical device product management and product marketing
• Experience contributing to market and product requirements for medical devices
• Build commercial and KOL partnerships to inform a value-driven portfolio narrative
• Strong communication and presentation skills, including experience presenting to cross-functional teams and management
• Self-starter with ability to contribute in a fast-paced environment
• Able to prioritize and smoothly manage multiple tasks
• Agility to pivot focus to meet evolving sales and customer needs
• Proven ability to work across disparate parts of an organization to deliver results
• Well versed in MS Office Suite, Tableau, SFDC and digital marketing tools
• Ability to work in surgical labs and hospital patient care areas is required
• Ability to travel 30%. Some international travel may be required
• Minimum Bachelor's degree (STEM preferred)

Nice To Haves

• MBA desirable

Responsibilities

• Contribute to the product roadmap, particularly the Desirability and Feasibility aspects, in alignment with the company's long-term priorities.
• Support business justification for recommendations and help gain alignment across key stakeholders on project prioritization.
• Develop a solid understanding of the diagnosis and treatment of new clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders.
• Understand market-leading, emerging and complementary technology and its impact on Intuitive's product lines.
• Conduct qualitative and quantitative market research.
• Perform customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap.
• Identify and clearly articulate unmet customer needs
• Evaluate fit or prototype product solutions
• Evaluate critical business requirements and potential product impact
• Support cross-functional project management through the product development process including developing market requirements and product requirements
• Support core product tradeoff discussions and help create alignment across key cross-functional stakeholders, including design engineering, clinical development engineers and manufacturing.
• Participate in tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
• Contribute to product positioning, claims, messaging and support market research for pricing.
• Support execution of a smooth product rollout process, including global product launch.
• Participate on cross-functional product rollout teams to prepare products for worldwide launch.
• Measure product success by monitoring product adoption and seeking post-launch product feedback.
• Work closely with downstream product management for global product launch, SIOP, quality and commercialization.
• Support identification of high potential product investigations by potential market size and customer benefit
• Evaluate value to the customer and willingness to pay of proposed product concepts
• Support core product tradeoff discussions between cost and performance; help align key cross-functional stakeholders
• Work with the engineering and business development teams to evaluate new technologies and support prioritization of the new business development pipeline

Benefits

• market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior