Senior Product Manager - Financial Solutions
About The Position
Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem. About the Role: Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat.
Requirements
- 5+ years in product management
- Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps)
- Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level
- Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists
- Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance
- Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate
- AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building
Nice To Haves
- Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience
- Financial institution experience
- Built AI-powered automation for back-office or operations workflows
- Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery
Responsibilities
- Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement
- Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches
- Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market
- Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product
- Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about
- Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around
- Partner with platform teams to leverage shared AI infrastructure and capabilities
Benefits
- 💡 100% paid health, dental & vision care
- 💰 401(k) match & financial wellness perks
- 🌴 Discretionary PTO + paid parental leave🏡
- 🧠 Mental health, wellness & family benefits
- 🚀 A mission-driven team shaping the future of banking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
