Senior Product Manager, Expansion

Apollo.io

1d•Remote

About The Position

Apollo.io is seeking a Senior Product Manager to focus on customer expansion. This role is crucial for driving revenue growth by optimizing in-product experiences that encourage customers to add seats, purchase more credits, attach add-ons, or upgrade their plans. The Product Manager will be part of a Squad, collaborating with Product Designers, Data Scientists, Engineers, and partnering with Activation, Free-to-Paid, and Pricing & Packaging teams to ensure a cohesive monetization experience.

Requirements

4+ years of proven experience in SaaS product management, with end-to-end product ownership and demonstrated outcomes.
High agency and strong ownership, with the ability to create clarity in ambiguous environments and drive work forward independently.
Track record of unlocking revenue through impactful problem-solving.
Strong product judgment, with the ability to focus on high-leverage problems, make tradeoffs, and prioritize effectively.
Creative problem-solving skills.
Customer empathy, optimizing for user speed and confidence.
Ability to influence without authority, communicate clearly, build trust, and elevate team members.
Excellent execution skills, including defining, shipping, measuring, and iterating.
Technical fluency to engage credibly with engineering on performance, reliability, and integrations.
Experience as an AI-native builder, prototyping with tools like Claude Code and Cursor, and a history of shipping AI-driven features.

Nice To Haves

Domain experience in PLG, monetization, billing, or expansion surfaces.

Responsibilities

Own the team invite and joiner experience to convert new seats into active, paying users.
Develop the admin upgrade request flow to capture user needs for more resources.
Implement credit and plan upsells triggered by deeper and more habitual usage.
Create hand-offs that guide qualified teams to Apollo's sales team.
Develop reporting to identify areas of expansion health and leakage.