Senior Product Manager - Consumer

Plaid•San Francisco, CA

2d•$190,080 - $262,800

About The Position

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also building out Plaid’s first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities. As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.

Requirements

You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies
You start with the consumer problem and have held a high bar for consumer experience
You naturally gravitate towards using data to make strategic decisions
You have communicated complex concepts succinctly for broad audiences to drive decisions
You have driven roadmap and prioritization exercises and driven clear impact through your decisions
You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
You have a track record of scrappily developing clear perspectives in areas of ambiguity

Nice To Haves

Experience building anti-fraud or ML-driven products

Responsibilities

Define the roadmap for sign up for quarterly / half year goals and partner with cross-functional team to hit them
Drive prioritization and execution (build, measure, iterate)
Identify opportunities through consumer feedback and staying close to our data / dashboards
Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above